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Nursing home report

Complete Care at Margate Park

CHICAGO, IL · Medicare-certified · 310 beds

Needs attention
Abuse citationFor-profitChain member
1 of 5 overall

Complete Care at Margate Park has a 1-star overall rating, with 1-star health inspection and staffing ratings and 2 stars for quality measures. It reports nurse staffing below the federal benchmark (3.15 vs. 4.1 hours per resident per day), $137,093 in fines in the last 24 months, and a recent abuse citation.

Facility ratings

Health inspections

Staffing

3.1487 hrs/resident/day

Quality measures

Last inspection: November 20, 2025Penalties, last 24 months: $137,093recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1487.

Staffing detail

Registered nurses
0.47
Licensed practical nurses
0.79
Nurse aides
1.89
Weekend nursing
2.85

Hours per resident per day.

Total staff turnover: 40%
Registered nurse turnover: 60%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

21.7%43%Worsening

Residents with a fall causing major injury

0%0.5%Worsening

Residents with pressure ulcers (bedsores)

6.3%5.2%Improving

Residents with a urinary tract infection

2.6%1.6%Improving

Residents who lost too much weight

7.3%1.6%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

6.5%11.6%Worsening

Residents whose ability to walk got worse

16.2%11.6%Improving

Long-stay residents on antianxiety or sleep medication

8.5%8%Improving

Short-stay residents newly given an antipsychotic

0%4.3%Worsening

Residents with a long-term catheter

1%0.4%Improving

Residents with new or worsening incontinence

12.3%25%Worsening

Residents with depressive symptoms

97.7%97.7%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

95.8%

Long-stay residents given the pneumonia vaccine

80.5%32.8%Worsening

Short-stay residents given the seasonal flu vaccine

25.6%

Short-stay residents given the pneumonia vaccine

23.8%10.3%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to protect residents from abuse and neglect by others. Cited August 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: G

The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited August 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 726 — 42 CFR §483.35 — S/S: G

The nursing home failed to ensure timely, approved x-ray services were available, or that an approved provider agreement was in place to get them. Cited July 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 776 — 42 CFR §483.50(b) — S/S: G

The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited August 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 550 — 42 CFR §483.10(a) — S/S: G

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $19,115 was recorded.

  4. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  6. PENALTY

    A federal payment denial was recorded.

  7. PENALTY

    A federal fine of $95,060 was recorded.

  8. PENALTY

    A federal fine of $22,918 was recorded.

Penalties & enforcement

On record with Medicare: 5 fines · $155,687 in total fines · 1 payment denial.

  • Federal fine

    Sep 23, 2025

    $19,115
  • Medicare/Medicaid payment denial

    Jul 18, 2025

    49 days
  • Federal fine

    Jul 18, 2025

    $95,060
  • Federal fine

    Nov 21, 2024

    $22,918
  • Federal fine

    Nov 19, 2023

    $8,336
  • Federal fine

    Sep 15, 2023

    $10,258

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
186.7 residents on an average day (60% of 310 beds)
Resident voice
Resident council
Medicare history
Certified for 29 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.