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Nursing home report

Complete Care at Margate Park

CHICAGO, IL · Medicare-certified · 310 beds

Needs attention
Abuse citationFor-profitChain member
Data as of September 1, 2026
1 of 5 overall

Complete Care at Margate Park in Chicago has a 1-star overall rating, with 1-star health inspection and staffing ratings and a 3-star quality rating. It reports 3.01 nurse staffing hours per resident per day versus the 4.1 federal benchmark, $130,403 in fines over the last 24 months, and a recent abuse citation.

Facility ratings

Health inspections

Staffing

3.0134 hrs/resident/day

Quality measures

Last inspection: July 16, 2026Penalties, last 24 months: $130,403recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0134.

Staffing detail

Registered nurses
0.45
Licensed practical nurses
0.86
Nurse aides
1.70
Weekend nursing
2.70

Hours per resident per day.

Total staff turnover: 47%
Registered nurse turnover: 55%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

19.8%36.1%Worsening

Residents with a fall causing major injury

0.5%0.6%No change

Residents with pressure ulcers (bedsores)

5.6%7%Worsening

Residents with a urinary tract infection

1.1%1.7%Worsening

Residents who lost too much weight

1.1%7.4%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

3.5%7.9%Worsening

Residents whose ability to walk got worse

11.7%6.5%Improving

Long-stay residents on antianxiety or sleep medication

8%9%Worsening

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

1.5%0.4%Improving

Residents with new or worsening incontinence

13.6%19%Worsening

Residents with depressive symptoms

98.8%98.7%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

—95.8%—

Long-stay residents given the pneumonia vaccine

81.2%28.2%Worsening

Short-stay residents given the seasonal flu vaccine

—25.6%—

Short-stay residents given the pneumonia vaccine

23.1%3.6%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to protect residents from abuse and neglect by others. Cited August 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: G

The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited August 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 726 — 42 CFR §483.35 — S/S: G

The nursing home failed to ensure timely, approved x-ray services were available, or that an approved provider agreement was in place to get them. Cited July 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 776 — 42 CFR §483.50(b) — S/S: G

The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited August 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 550 — 42 CFR §483.10(a) — S/S: G

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  6. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  7. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  8. INSPECTION

    Health inspection found 2 health deficiencies.

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  9. INSPECTION

    Health inspection found 14 health deficiencies.

    See what inspectors found
  10. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  11. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  12. PENALTY

    A federal fine of $12,425 was recorded.

  13. PENALTY

    A federal fine of $19,115 was recorded.

  14. INSPECTION

    Health inspection found 4 health deficiencies.

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  15. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  16. PENALTY

    A federal payment denial was recorded.

  17. PENALTY

    A federal fine of $95,060 was recorded.

  18. PENALTY

    A federal fine of $22,918 was recorded.

Penalties & enforcement

On record with Medicare: 4 fines · $138,739 in total fines · 1 payment denial.

  • Federal fine

    Sep 23, 2025

    $12,425
  • Medicare/Medicaid payment denial

    Jul 18, 2025

    27 days
  • Federal fine

    Jul 18, 2025

    $95,060
  • Federal fine

    Nov 21, 2024

    $22,918
  • Federal fine

    Nov 19, 2023

    $8,336

Operator & ownership

Recent ownership change · Jun 29, 2021

Now operated by Uptown Care and Rehabilitation Center LLC, previously Uptown Care Center.

Ownership
For profit - Limited Liability company
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
185.6 residents on an average day (60% of 310 beds)
Resident voice
Resident council
Medicare history
Certified for 30 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.