Complete Care at Marcella LLC in Burlington, NJ has a 5-star overall rating, with strong quality measures and a 4-star health inspection rating, but only 3-star staffing; reported nurse staffing is 3.50 hours per resident per day versus the 4.1-hour federal benchmark. There were no fines in the last 24 months, and recent inspection citations included food handling, resident records/privacy, and infection prevention and control.
Last inspection: July 24, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5024.
Staffing detail
Registered nurses
0.32
Licensed practical nurses
1.16
Nurse aides
2.02
Weekend nursing
3.10
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 29%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
22.5%4.8%Improving
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
3.2%5.3%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3%2.8%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
6.5%1%Improving
Residents whose ability to walk got worse
10.4%4.2%Improving
Long-stay residents on antianxiety or sleep medication
20.8%15.9%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0.6%Worsening
Residents with new or worsening incontinence
37.3%14.9%Improving
Residents with depressive symptoms
8.9%12.6%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
99.1%100%Improving
Short-stay residents given the seasonal flu vaccine
—93.4%—
Short-stay residents given the pneumonia vaccine
95.3%96.3%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited January 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to ensure residents were free from significant medication errors. Cited July 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: D
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited November 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
143.3 residents on an average day (96% of 150 beds)
Resident voice
Resident council
Medicare history
Certified for 32 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.