The nursing home failed to protect residents from abuse and neglect by others. Cited September 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
Manitowoc Health & Rehabilitation Center
Registered name: Complete Care at Manitowoc LLC
Manitowoc, WI · Medicare-certified · 150 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
Manitowoc Health & Rehabilitation Center has a 3-star overall rating, with 3 stars for health inspections and staffing and 4 stars for quality measures. It has no fines in the last 24 months, but reported nurse staffing is below the federal benchmark (3.89 vs 4.1 hours per resident per day), and recent inspection citations included abuse/neglect protection and food/fluids standards.
Facility ratings
Health inspections
Staffing
3.8865 hrs/resident/day
Quality measures
Last inspection: October 1, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8865.
Staffing detail
- Registered nurses
- 0.91
- Licensed practical nurses
- 0.65
- Nurse aides
- 2.32
- Weekend nursing
- 3.39
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 48%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
20.3%18.6%Improving
Residents with a fall causing major injury
5.7%5.5%No change
Residents with pressure ulcers (bedsores)
3.4%4.8%Worsening
Residents with a urinary tract infection
1.9%4.4%Worsening
Residents who lost too much weight
2.3%5.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
15%8.3%Improving
Residents whose ability to walk got worse
22.3%13.1%Improving
Long-stay residents on antianxiety or sleep medication
15.7%16.9%Worsening
Short-stay residents newly given an antipsychotic
1.3%1.3%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
34.8%23.3%Improving
Residents with depressive symptoms
2.5%44.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99.1%—
Long-stay residents given the pneumonia vaccine
99%100%Improving
Short-stay residents given the seasonal flu vaccine
—94.2%—
Short-stay residents given the pneumonia vaccine
92.5%92.7%No change
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to provide enough food and fluids to keep residents healthy. Cited October 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: D
The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited October 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 693 — 42 CFR §483.25 — S/S: D
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited July 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $76,944 in total fines.
- $76,944
Federal fine
Sep 27, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of COMPLETE CARE · 85 homes · 3.1 stars avg
- Occupancy
- 104.5 residents on an average day (70% of 150 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.