The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
COMPLETE CARE AT LEHIGH LLC
MACUNGIE, PA · Medicare-certified · 128 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
Complete Care at Lehigh LLC has an overall rating of 4 out of 5 stars, with a 4-star health inspection rating, 3-star quality measures, and a lower 2-star staffing rating. Reported nurse staffing is 3.22 hours per resident per day, below the federal benchmark of 4.1; there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.2212 hrs/resident/day
Quality measures
Last inspection: February 11, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2212.
Staffing detail
- Registered nurses
- 0.52
- Licensed practical nurses
- 0.97
- Nurse aides
- 1.73
- Weekend nursing
- 2.85
Hours per resident per day.
Total staff turnover: 43%
Registered nurse turnover: 53%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
10.6%15.9%Worsening
Residents with a fall causing major injury
4%1.9%Improving
Residents with pressure ulcers (bedsores)
4.2%4.7%No change
Residents with a urinary tract infection
1.1%0%Improving
Residents who lost too much weight
1.1%4.4%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
25.6%15.7%Improving
Residents whose ability to walk got worse
22.4%18.7%Improving
Long-stay residents on antianxiety or sleep medication
15.1%27.4%Worsening
Short-stay residents newly given an antipsychotic
1.8%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
24.1%26.7%Worsening
Residents with depressive symptoms
8.7%45.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
94.9%82.2%Worsening
Short-stay residents given the seasonal flu vaccine
—87.1%—
Short-stay residents given the pneumonia vaccine
75%41.9%Worsening
What the inspectors found
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited February 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: D
The home failed to ensure residents who could safely take their own medicines were allowed to self-administer them. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 554 — 42 CFR §483.10 — S/S: D
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Recent ownership change · May 1, 2021
Now operated by Complete Care at Lehigh LLC, previously 1718 Spring Creek Road Operations LLC.
- Ownership
- For profit - Corporation
- Chain
- Part of COMPLETE CARE · 85 homes · 3.1 stars avg
- Occupancy
- 121.9 residents on an average day (95% of 128 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.