Complete Care at Laurelton, LLC has a 3 out of 5 star overall rating, with strong quality measures but very low staffing at 1 out of 5 stars and reported nurse staffing below the federal benchmark (3.39 vs. 4.1 hours per resident per day). It also had $148,970 in fines in the last 24 months and a recent federal penalty, while its health inspection rating is 3 out of 5 stars.
Last inspection: April 24, 2026Penalties, last 24 months: $148,970recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3928.
Staffing detail
Registered nurses
0.40
Licensed practical nurses
0.85
Nurse aides
2.14
Weekend nursing
3.06
Hours per resident per day.
Total staff turnover: 72%
Registered nurse turnover: 62%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
10.5%10.2%No change
Residents with a fall causing major injury
1.1%4.5%Worsening
Residents with pressure ulcers (bedsores)
11.5%1.3%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%9.9%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
2.6%1.4%Improving
Residents whose ability to walk got worse
2.6%3.2%Worsening
Long-stay residents on antianxiety or sleep medication
30.5%17.6%Improving
Short-stay residents newly given an antipsychotic
0.8%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
21.9%22.5%Worsening
Residents with depressive symptoms
62.8%82.9%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—97.8%—
Long-stay residents given the pneumonia vaccine
86.5%83%Worsening
Short-stay residents given the seasonal flu vaccine
—43.3%—
Short-stay residents given the pneumonia vaccine
36.3%45%Improving
What the inspectors found
The home failed to make sure the resident’s transfer or discharge met their needs and preferences and was safe. Cited April 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 627 — 42 CFR §483.15(c) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited February 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have a plan for how it would carry out quality improvement and oversight activities. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 865 — 42 CFR §483.75 — S/S: F
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
PENALTY
A federal fine of $148,970 was recorded.
PENALTY
A federal fine of $142,970 was recorded.
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $163,101 in total fines.
Federal fine
Mar 23, 2026
$148,970
Federal fine
Feb 9, 2024
$14,131
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of COMPLETE CARE · 85 homes · 3.1 stars avg
Occupancy
119.8 residents on an average day (67% of 180 beds)
Resident voice
Resident council
Medicare history
Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.