The home failed to provide safe, appropriate dialysis care for a resident who needed it. Cited February 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 698 — 42 CFR §483.25(l) — S/S: J
Nursing home report
COMPLETE CARE AT KIMBERLY HALL-SOUTH
WINDSOR, CT · Medicare-certified · 180 beds
Needs attention
For-profitChain member
4 of 5 overall
4 out of 5 stars overall. Health inspection and staffing are both 3 out of 5 stars, quality measures are 5 out of 5 stars, reported nurse staffing is 3.91 hours per resident per day versus the 4.1 federal benchmark, and the facility has had $14,728 in fines in the last 24 months plus a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.9093 hrs/resident/day
Quality measures
Last inspection: May 1, 2025Penalties, last 24 months: $14,728recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9093.
Staffing detail
- Registered nurses
- 0.85
- Licensed practical nurses
- 0.84
- Nurse aides
- 2.22
- Weekend nursing
- 3.58
Hours per resident per day.
Total staff turnover: 24%
Registered nurse turnover: 44%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
11.3%3.7%Improving
Residents with a fall causing major injury
3.6%2.5%Improving
Residents with pressure ulcers (bedsores)
3.6%4.9%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
1.3%4%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
18.8%43.1%Worsening
Residents whose ability to walk got worse
20.7%37.9%Worsening
Long-stay residents on antianxiety or sleep medication
10%9.2%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0.8%Worsening
Residents with new or worsening incontinence
24.9%33.6%Worsening
Residents with depressive symptoms
80.5%79.2%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—87.9%—
Long-stay residents given the pneumonia vaccine
88.1%92.4%Improving
Short-stay residents given the seasonal flu vaccine
—54.2%—
Short-stay residents given the pneumonia vaccine
61.2%63.3%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited May 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to make sure each resident got a nourishing, balanced diet that met daily nutrition and special dietary needs. Cited May 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 800 — 42 CFR §483.60 — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited October 2019 — limited pattern, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $14,728 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $14,728 in total fines.
- $14,728
Federal fine
Jan 14, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of COMPLETE CARE · 85 homes · 3.2 stars avg
- Occupancy
- 100.1 residents on an average day (56% of 180 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.