GoodStanding

Nursing home report

COMPLETE CARE AT HILLSIDE LLC

WILMINGTON, DE · Medicare-certified · 106 beds

In good standing
For-profitChain member
4 of 5 overall

Complete Care at Hillside LLC in Wilmington, DE has an overall rating of 4 out of 5 stars, with strong quality measures (5 stars) and staffing (4 stars). Its reported nurse staffing is 4.23 hours per resident per day, slightly above the federal benchmark of 4.1, and it had no fines in the last 24 months; the health inspection rating is 3 stars, with recent citations related to infection control, food handling, and maintaining a safe, clean environment.

Facility ratings

Health inspections

Staffing

4.231 hrs/resident/day

Quality measures

Last inspection: January 30, 2026Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.231.

Staffing detail

Registered nurses
0.63
Licensed practical nurses
1.15
Nurse aides
2.46
Weekend nursing
3.90

Hours per resident per day.

Total staff turnover: 38%
Registered nurse turnover: 19%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

12%Improving

Residents with a fall causing major injury

1.7%Steady

Residents with pressure ulcers (bedsores)

3.4%Worsening

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

3.7%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

3.8%Worsening

Residents whose ability to walk got worse

5.6%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

15.3%Improving

Short-stay residents newly given an antipsychotic

0%Steady

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

27.9%Worsening

Residents with depressive symptoms

4.1%Worsening

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

99.7%Improving

Short-stay residents given the seasonal flu vaccine

100%Steady

Short-stay residents given the pneumonia vaccine

96.6%Worsening

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited January 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited January 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: D

The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited January 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 550 — 42 CFR §483.10(a) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 16 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
92 residents on an average day (87% of 106 beds)
Resident voice
Resident council
Medicare history
Certified for 55 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.