Complete Care at Hillside LLC in Wilmington, DE has an overall rating of 4 out of 5 stars, with strong quality measures (5 stars) and staffing (4 stars). Its reported nurse staffing is 4.23 hours per resident per day, slightly above the federal benchmark of 4.1, and it had no fines in the last 24 months; the health inspection rating is 3 stars, with recent citations related to infection control, food handling, and maintaining a safe, clean environment.
Last inspection: January 30, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.231.
Staffing detail
Registered nurses
0.63
Licensed practical nurses
1.15
Nurse aides
2.46
Weekend nursing
3.90
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 19%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12%Improving
Residents with a fall causing major injury
1.7%Steady
Residents with pressure ulcers (bedsores)
3.4%Worsening
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
3.7%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
3.8%Worsening
Residents whose ability to walk got worse
5.6%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
15.3%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
27.9%Worsening
Residents with depressive symptoms
4.1%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
99.7%Improving
Short-stay residents given the seasonal flu vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
96.6%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited January 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: D
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited January 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 4 health deficiencies.
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INSPECTION
Health inspection found 16 health deficiencies.
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INSPECTION
Health inspection found 6 health deficiencies.
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Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
92 residents on an average day (87% of 106 beds)
Resident voice
Resident council
Medicare history
Certified for 55 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.