The home failed to protect residents from the wrongful use of their belongings or money. Cited August 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 602 — 42 CFR §483.12 — S/S: K
Nursing home report
COMPLETE CARE AT HARSTON HALL LLC
FLOURTOWN, PA · Medicare-certified · 120 beds
Needs attention
Abuse citationFor-profitChain member
1 of 5 overall
Complete Care at Harston Hall LLC in Flourtown, PA has a 1-star overall rating, with a 1-star health inspection rating and 2-star staffing rating; reported nurse staffing is below the federal benchmark (3.56 vs 4.1 hours per resident per day), and it has $17,113 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.5552 hrs/resident/day
Quality measures
Last inspection: January 20, 2026Penalties, last 24 months: $17,113recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5552.
Staffing detail
- Registered nurses
- 0.59
- Licensed practical nurses
- 1.00
- Nurse aides
- 1.96
- Weekend nursing
- 3.23
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 56%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
11.3%Worsening
Residents with a fall causing major injury
3.1%Improving
Residents with pressure ulcers (bedsores)
2.9%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
7.3%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
13.7%Improving
Residents whose ability to walk got worse
13.8%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
41.6%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
31.9%Worsening
Residents with depressive symptoms
23.8%Worsening
Long-stay residents given the seasonal flu vaccine
99.1%Steady
Long-stay residents given the pneumonia vaccine
85.1%Improving
Short-stay residents given the seasonal flu vaccine
51.4%Steady
Short-stay residents given the pneumonia vaccine
54.9%Worsening
What the inspectors found
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited August 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: J
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $8,557 was recorded.
- PENALTY
A federal fine of $8,556 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $17,113 in total fines.
- $8,557
Federal fine
Jun 21, 2024
- $8,556
Federal fine
Jun 21, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of COMPLETE CARE · 85 homes · 3.2 stars avg
- Occupancy
- 103.1 residents on an average day (86% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.