The home failed to protect residents from the wrongful use of their belongings or money. Cited August 2024 — limited pattern, immediate jeopardy to residents.
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F-Tag 602 — 42 CFR §483.12 — S/S: K
Nursing home report
COMPLETE CARE AT HARSTON HALL LLC
FLOURTOWN, PA · Medicare-certified · 120 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
COMPLETE CARE AT HARSTON HALL LLC in Flourtown, PA has an overall rating of 1 out of 5 stars, with a 1-star staffing rating and reported nurse staffing below the federal benchmark (3.47 vs 4.1 hours per resident per day). It has the lowest overall rating flag, 0 fines in the last 24 months, a 2-star health inspection rating, and a 4-star quality measures rating.
Facility ratings
Health inspections
Staffing
3.4696 hrs/resident/day
Quality measures
Last inspection: April 23, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4696.
Staffing detail
- Registered nurses
- 0.47
- Licensed practical nurses
- 0.96
- Nurse aides
- 2.03
- Weekend nursing
- 3.22
Hours per resident per day.
Total staff turnover: 51%
Registered nurse turnover: 53%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
12.5%12.9%No change
Residents with a fall causing major injury
3%0%Improving
Residents with pressure ulcers (bedsores)
3.3%3.2%No change
Residents with a urinary tract infection
0%1.1%Worsening
Residents who lost too much weight
7.8%1.1%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.6%8.1%Improving
Residents whose ability to walk got worse
16.5%4.8%Improving
Long-stay residents on antianxiety or sleep medication
39.6%47.8%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
27.2%24.5%Improving
Residents with depressive symptoms
15.6%41.6%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99.1%—
Long-stay residents given the pneumonia vaccine
90.9%84.2%Worsening
Short-stay residents given the seasonal flu vaccine
—51.4%—
Short-stay residents given the pneumonia vaccine
62.3%56.1%Worsening
What the inspectors found
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited August 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: J
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $8,557 was recorded.
- PENALTY
A federal fine of $8,556 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $17,113 in total fines.
- $8,557
Federal fine
Jun 21, 2024
- $8,556
Federal fine
Jun 21, 2024
Operator & ownership
Recent ownership change · May 1, 2021
Now operated by Complete Care at Harston Hall LLC, previously 350 Haws Lane Operations LLC.
- Ownership
- For profit - Corporation
- Chain
- Part of COMPLETE CARE · 85 homes · 3.1 stars avg
- Occupancy
- 108.8 residents on an average day (91% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.