COMPLETE CARE AT HARBORAGE LLC (North Bergen, NJ) has an overall rating of 4 out of 5 stars, with strong health inspection and quality ratings, a moderate staffing rating, and no fines in the last 24 months. Reported nurse staffing is 3.61 hours per resident day, below the federal benchmark of 4.1, and recent inspection citations included infection prevention and control, pharmaceutical services, and care planning.
Last inspection: December 6, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6099.
Staffing detail
Registered nurses
0.81
Licensed practical nurses
0.57
Nurse aides
2.23
Weekend nursing
3.20
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 34%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12.8%Improving
Residents with a fall causing major injury
2.4%Improving
Residents with pressure ulcers (bedsores)
4.9%Improving
Residents with a urinary tract infection
0.6%Steady
Residents who lost too much weight
7.6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
11.4%Worsening
Residents whose ability to walk got worse
21.8%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
14.9%Worsening
Short-stay residents newly given an antipsychotic
0.6%Steady
Residents with a long-term catheter
0.2%Steady
Residents with new or worsening incontinence
16.7%Worsening
Residents with depressive symptoms
5.8%Worsening
Long-stay residents given the seasonal flu vaccine
99.5%Steady
Long-stay residents given the pneumonia vaccine
97%Steady
Short-stay residents given the seasonal flu vaccine
79%Steady
Short-stay residents given the pneumonia vaccine
83.5%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: K
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited December 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited December 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The home failed to provide safe, appropriate dialysis care for a resident who needed it. Cited December 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 698 — 42 CFR §483.25(l) — S/S: D
The home failed to properly label and securely store medications and biologicals. Cited December 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
226.5 residents on an average day (92% of 247 beds)
Resident voice
Resident council
Medicare history
Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.