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Nursing home report

COMPLETE CARE AT HARBORAGE LLC

NORTH BERGEN, NJ · Medicare-certified · 247 beds

Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
3 of 5 overall

Complete Care at Harborage LLC in North Bergen has an overall 3-star rating, with weaker health inspection results at 2 stars and staffing at 3 stars, while quality measures are 5 stars. It also has a recent abuse citation, $27,378 in fines in the last 24 months, and reported nurse staffing of 3.48 hours per resident per day, below the federal benchmark of 4.1.

Facility ratings

Health inspections

Staffing

3.4759 hrs/resident/day

Quality measures

Last inspection: May 18, 2026Penalties, last 24 months: $27,378recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4759.

Staffing detail

Registered nurses
0.77
Licensed practical nurses
0.53
Nurse aides
2.17
Weekend nursing
3.06

Hours per resident per day.

Total staff turnover: 40%
Registered nurse turnover: 33%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

12.6%10.4%Improving

Residents with a fall causing major injury

3.3%1.1%Improving

Residents with pressure ulcers (bedsores)

5.2%3.4%Improving

Residents with a urinary tract infection

0.6%0.5%No change

Residents who lost too much weight

8.7%10%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

13.1%10%Improving

Residents whose ability to walk got worse

24.5%11.5%Improving

Long-stay residents on antianxiety or sleep medication

17.3%14.8%Improving

Short-stay residents newly given an antipsychotic

0.6%0.6%No change

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

21.7%16.7%Improving

Residents with depressive symptoms

5.4%10.4%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

99.5%

Long-stay residents given the pneumonia vaccine

95.7%98.9%Improving

Short-stay residents given the seasonal flu vaccine

79%

Short-stay residents given the pneumonia vaccine

81.9%85.7%Improving

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: K

The nursing home failed to protect residents from abuse and neglect by others. Cited May 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: J

The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited May 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 609 — 42 CFR §483.12 — S/S: E

The home failed to respond appropriately to all reported abuse or neglect concerns. Cited May 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 610 — 42 CFR §483.12 — S/S: E

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited May 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $27,378 was recorded.

  4. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  5. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  6. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  7. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  8. INSPECTION

    Health inspection found 11 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $27,378 in total fines.

  • Federal fine

    May 1, 2026

    $27,378

Operator & ownership

Recent ownership change · Mar 16, 2023

Now operated by Complete Care at Harborage LLC, previously The Harborage.

Ownership
For profit - Limited Liability company
Chain
Part of COMPLETE CARE · 85 homes · 3.1 stars avg
Occupancy
226.9 residents on an average day (92% of 247 beds)
Resident voice
Resident council
Medicare history
Certified for 34 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.