The nursing home failed to keep essential equipment working safely. Cited November 2022 — widespread issue, potential for harm.
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F-Tag 908 — 42 CFR §483.90 — S/S: F
Nursing home report
Complete Care at Germantown
Germantown, WI · Medicare-certified · 121 beds
In good standing
For-profitChain member
4 of 5 overall
Overall rating: 4 out of 5 stars. Complete Care at Germantown has a strong health inspection and quality measures rating (4 stars each), a middling staffing rating (3 stars), nurse staffing slightly below the federal benchmark (3.90 vs. 4.1 hours per resident per day), and no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.8999 hrs/resident/day
Quality measures
Last inspection: March 5, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8999.
Staffing detail
- Registered nurses
- 0.95
- Licensed practical nurses
- 0.67
- Nurse aides
- 2.28
- Weekend nursing
- 3.40
Hours per resident per day.
Total staff turnover: 58%
Registered nurse turnover: 47%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
13.1%Improving
Residents with a fall causing major injury
3%Improving
Residents with pressure ulcers (bedsores)
5.6%Improving
Residents with a urinary tract infection
0.6%Steady
Residents who lost too much weight
8.7%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
9%Worsening
Residents whose ability to walk got worse
5%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
8%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
24.6%Improving
Residents with depressive symptoms
18.4%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
98.8%Worsening
Short-stay residents given the seasonal flu vaccine
94.1%Steady
Short-stay residents given the pneumonia vaccine
92.2%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited January 2025 — limited pattern, potential for harm.
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F-Tag 755 — 42 CFR §483.45 — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited January 2024 — limited pattern, potential for harm.
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F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
The nursing home failed to keep medication mistakes below the allowed level. Cited November 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of COMPLETE CARE · 85 homes · 3.2 stars avg
- Occupancy
- 47.6 residents on an average day (39% of 121 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 26 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.