GoodStanding

Nursing home report

COMPLETE CARE AT FOX HILL

VERNON, CT · Medicare-certified · 120 beds

In good standing
For-profitChain member
Data as of July 1, 2026
2 of 5 overall

Complete Care at Fox Hill in Vernon, CT has an overall rating of 2 out of 5 stars. Its health inspection and staffing ratings are also 2 stars, reported nurse staffing is below the federal benchmark (3.49 vs. 4.1 hours per resident per day), and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.4944 hrs/resident/day

Quality measures

Last inspection: March 3, 2026Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4944.

Staffing detail

Registered nurses
0.47
Licensed practical nurses
1.12
Nurse aides
1.90
Weekend nursing
3.19

Hours per resident per day.

Total staff turnover: 37%
Registered nurse turnover: 57%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

6.5%8.2%Worsening

Residents with a fall causing major injury

4.8%1.2%Improving

Residents with pressure ulcers (bedsores)

6.1%2.3%Improving

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

4.9%6.9%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

19.5%33.8%Worsening

Residents whose ability to walk got worse

31.2%40.1%Worsening

Long-stay residents on antianxiety or sleep medication

17.1%17.3%No change

Short-stay residents newly given an antipsychotic

0%1.8%Worsening

Residents with a long-term catheter

1.1%0%Improving

Residents with new or worsening incontinence

17%33.6%Worsening

Residents with depressive symptoms

34.7%59.5%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

97.8%

Long-stay residents given the pneumonia vaccine

86.7%80.2%Worsening

Short-stay residents given the seasonal flu vaccine

60%

Short-stay residents given the pneumonia vaccine

43.9%39.3%Worsening

What the inspectors found

The home failed to ensure staff provided basic life support, including CPR, before emergency medical personnel arrived. Cited February 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 678 — 42 CFR §483.24(a)(3) — S/S: J

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited March 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 803 — 42 CFR §483.60 — S/S: E

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited April 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 11 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  6. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $16,801 in total fines.

  • Federal fine

    Feb 29, 2024

    $16,801

Operator & ownership

Recent ownership change · Nov 15, 2022

Now operated by Complete Care at Fox Hill LLC, previously 22 South Street Operations LLC.

Ownership
For profit - Limited Liability company
Chain
Part of COMPLETE CARE · 85 homes · 3.1 stars avg
Occupancy
109.8 residents on an average day (91% of 120 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 59 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.