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Nursing home report

COMPLETE CARE AT CHESTNUT HILL LLC

PASSAIC, NJ · Medicare-certified · 111 beds

Needs attention
For-profitChain member
Data as of September 1, 2026
1 of 5 overall

Complete Care at Chestnut Hill LLC has an overall rating of 1 out of 5 stars, with 1-star staffing and 2-star health inspections despite 4-star quality measures. It also had $41,688 in fines in the last 24 months, a recent federal penalty, and reported nurse staffing of 3.23 hours per resident per day below the 4.1 federal benchmark.

Facility ratings

Health inspections

Staffing

3.2345 hrs/resident/day

Quality measures

Last inspection: June 12, 2026Penalties, last 24 months: $41,688recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2345.

Staffing detail

Registered nurses
0.38
Licensed practical nurses
0.91
Nurse aides
1.94
Weekend nursing
2.78

Hours per resident per day.

Total staff turnover: 42%
Registered nurse turnover: 50%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

8.5%5.6%Improving

Residents with a fall causing major injury

1.1%1.1%No change

Residents with pressure ulcers (bedsores)

7.8%2.8%Improving

Residents with a urinary tract infection

0%1.2%Worsening

Residents who lost too much weight

6.9%2.7%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

10.4%11%Worsening

Residents whose ability to walk got worse

9.2%4.7%Improving

Long-stay residents on antianxiety or sleep medication

18.2%22.6%Worsening

Short-stay residents newly given an antipsychotic

2%2.1%No change

Residents with a long-term catheter

0.9%0%Improving

Residents with new or worsening incontinence

34.5%8.4%Improving

Residents with depressive symptoms

8.6%7.7%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

—98.9%—

Long-stay residents given the pneumonia vaccine

96.6%97.8%Improving

Short-stay residents given the seasonal flu vaccine

—76.7%—

Short-stay residents given the pneumonia vaccine

51.9%94.6%Improving

What the inspectors found

The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited December 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 578 — 42 CFR §483.10 — S/S: K

The home failed to run its operations effectively and efficiently using its available resources. Cited December 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 835 — 42 CFR §483.70 — S/S: K

The home failed to provide enough food and fluids to keep residents healthy. Cited June 2026 — isolated incident, actual harm.

View the original federal record

F-Tag 692 — 42 CFR §483.25(g) — S/S: G

The home failed to have a plan for how it would carry out quality improvement and oversight activities. Cited December 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 865 — 42 CFR §483.75 — S/S: F

The home failed to make sure residents got food that met their allergies, intolerances, and preferences. Cited June 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 806 — 42 CFR §483.60 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. PENALTY

    A federal fine of $41,688 was recorded.

  5. INSPECTION

    Health inspection found 14 health deficiencies.

    See what inspectors found
  6. INSPECTION

    Health inspection found 11 health deficiencies.

    See what inspectors found
  7. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $41,688 in total fines.

  • Federal fine

    Dec 5, 2024

    $41,688

Operator & ownership

Recent ownership change · Apr 30, 2021

Now operated by Complete Care at Chestnut Hill LLC, previously Chestnut Hill Convalescent & Rehabilitation Center.

Ownership
For profit - Limited Liability company
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
106.5 residents on an average day (96% of 111 beds)
Resident voice
Resident council
Medicare history
Certified for 58 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.