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Nursing home report

Complete Care at Care Age

Brookfield, WI · Medicare-certified · 110 beds

Needs attention
For-profitChain member
1 of 5 overall

Complete Care at Care Age has an overall rating of 1 out of 5 stars, with a 1-star health inspection rating and 2-star staffing and quality ratings. It has the lowest overall rating flag, no fines in the last 24 months, and reported nurse staffing of 4.13 hours per resident per day, just above the 4.1-hour federal benchmark.

Facility ratings

Health inspections

Staffing

4.1327 hrs/resident/day

Quality measures

Last inspection: December 3, 2025Penalties, last 24 months: $0lowest overall rating

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1327.

Staffing detail

Registered nurses
0.70
Licensed practical nurses
0.88
Nurse aides
2.56
Weekend nursing
3.71

Hours per resident per day.

Total staff turnover: 86%
Registered nurse turnover: 82%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

13%23.5%Worsening

Residents with a fall causing major injury

2.2%10.4%Worsening

Residents with pressure ulcers (bedsores)

8.5%6.5%Improving

Residents with a urinary tract infection

2.2%4.2%Worsening

Residents who lost too much weight

0%5%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

29%13.5%Improving

Residents whose ability to walk got worse

19.3%

Long-stay residents on antianxiety or sleep medication

9.7%10%No change

Short-stay residents newly given an antipsychotic

2%1.4%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

10.9%32.9%Worsening

Residents with depressive symptoms

0%33.3%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%97.9%Worsening

Short-stay residents given the seasonal flu vaccine

86.6%

Short-stay residents given the pneumonia vaccine

90.1%92.9%Improving

What the inspectors found

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited June 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

The home failed to provide appropriate care to help a resident maintain or improve movement and mobility. Cited January 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 688 — 42 CFR §483.25(c) — S/S: G

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 11 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
70.4 residents on an average day (64% of 110 beds)
Resident voice
Resident council
Medicare history
Certified for 32 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.