The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Complete Care at Brackenville
Registered name: COMPLETE CARE AT BRACKENVILLE LLC
HOCKESSIN, DE · Medicare-certified · 104 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
Complete Care at Brackenville has an overall rating of 4 out of 5 stars, with strong quality measures but middling health inspection and staffing ratings. Reported nurse staffing is 3.85 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.8529 hrs/resident/day
Quality measures
Last inspection: March 5, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8529.
Staffing detail
- Registered nurses
- 0.69
- Licensed practical nurses
- 1.07
- Nurse aides
- 2.10
- Weekend nursing
- 3.53
Hours per resident per day.
Total staff turnover: 52%
Registered nurse turnover: 48%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
6%6.2%No change
Residents with a fall causing major injury
6.8%5.6%Improving
Residents with pressure ulcers (bedsores)
2.8%0.7%Improving
Residents with a urinary tract infection
1.4%0%Improving
Residents who lost too much weight
16.4%8.9%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
10.2%5.2%Improving
Residents whose ability to walk got worse
—14.5%—
Long-stay residents on antianxiety or sleep medication
29.7%36.5%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
16.7%18.8%Worsening
Residents with depressive symptoms
21.9%7.1%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—95.6%—
Short-stay residents given the pneumonia vaccine
97.3%99.4%Improving
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited July 2022 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: E
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $16,801 in total fines.
- $16,801
Federal fine
Feb 2, 2024
Operator & ownership
Recent ownership change · Jun 1, 2021
Now operated by Complete Care at Brackenville LLC, previously Brackenville Center.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of COMPLETE CARE · 85 homes · 3.1 stars avg
- Occupancy
- 99.1 residents on an average day (95% of 104 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 33 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.