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Nursing home report

Complete Care at Berkshire

Registered name: COMPLETE CARE AT BERKSHIRE LLC

READING, PA · Medicare-certified · 130 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
4 of 5 overall

Complete Care at Berkshire in Reading, PA has an overall rating of 4 out of 5 stars. Its staffing is 3.32 hours per resident per day versus the 4.1 federal benchmark, it has 3 out of 5 stars for health inspections and staffing, 5 out of 5 for quality measures, and it was cited for a recent federal penalty with $13,070 in fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.3176 hrs/resident/day

Quality measures

Last inspection: May 20, 2026Penalties, last 24 months: $13,070recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3176.

Staffing detail

Registered nurses
0.56
Licensed practical nurses
0.91
Nurse aides
1.85
Weekend nursing
3.15

Hours per resident per day.

Total staff turnover: 39%
Registered nurse turnover: 41%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

6.9%5.7%Improving

Residents with a fall causing major injury

2.2%3.1%Worsening

Residents with pressure ulcers (bedsores)

4.1%3.3%Improving

Residents with a urinary tract infection

3.3%1%Improving

Residents who lost too much weight

2.8%5.3%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

12.5%8.2%Improving

Residents whose ability to walk got worse

16.9%23.9%Worsening

Long-stay residents on antianxiety or sleep medication

17.3%21.8%Worsening

Short-stay residents newly given an antipsychotic

1.9%1.1%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

27.4%31.4%Worsening

Residents with depressive symptoms

8%56.4%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

98.1%

Long-stay residents given the pneumonia vaccine

93.5%91.8%Worsening

Short-stay residents given the seasonal flu vaccine

63.7%

Short-stay residents given the pneumonia vaccine

67.2%62.4%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited April 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited March 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 804 — 42 CFR §483.60 — S/S: E

The home failed to prevent unnecessary mind-altering medications or ensure medicines did not limit a resident’s ability to function. Cited November 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 605 — 42 CFR §483.12 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. PENALTY

    A federal fine of $13,070 was recorded.

  4. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  6. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  7. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  8. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  9. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $13,070 in total fines.

  • Federal fine

    Apr 25, 2026

    $13,070

Operator & ownership

Recent ownership change · May 1, 2021

Now operated by Complete Care at Berkshire LLC, previously 5501 Perkiomen Avenue Operations LLC.

Ownership
For profit - Corporation
Chain
Part of COMPLETE CARE · 85 homes · 3.1 stars avg
Occupancy
120.8 residents on an average day (93% of 130 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 31 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.