The nursing home failed to provide services that met professional standards of quality. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E
Nursing home report
COMPLETE CARE AT ARBORS
TOMS RIVER, NJ · Medicare-certified · 120 beds
In good standing
For-profitChain member
4 of 5 overall
COMPLETE CARE AT ARBORS (TOMS RIVER, NJ) has an overall rating of 4 out of 5 stars. Its strongest area is quality measures (5 stars), while staffing is a concern at 2 stars with reported nurse staffing of 3.34 hours per resident per day, below the federal benchmark of 4.1; health inspections are 3 stars and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.3436 hrs/resident/day
Quality measures
Last inspection: March 27, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3436.
Staffing detail
- Registered nurses
- 0.62
- Licensed practical nurses
- 0.89
- Nurse aides
- 1.84
- Weekend nursing
- 2.94
Hours per resident per day.
Total staff turnover: 48%
Registered nurse turnover: 33%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
7.8%Worsening
Residents with a fall causing major injury
1.7%Improving
Residents with pressure ulcers (bedsores)
2.5%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
2.1%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
3.1%Improving
Residents whose ability to walk got worse
5.9%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
23.6%Improving
Short-stay residents newly given an antipsychotic
0.6%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
20.6%Improving
Residents with depressive symptoms
7.4%Improving
Long-stay residents given the seasonal flu vaccine
93.9%Steady
Long-stay residents given the pneumonia vaccine
90.3%Worsening
Short-stay residents given the seasonal flu vaccine
25.7%Steady
Short-stay residents given the pneumonia vaccine
40%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited May 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of COMPLETE CARE · 85 homes · 3.2 stars avg
- Occupancy
- 100.1 residents on an average day (83% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.