The home failed to provide safe, appropriate pain management for a resident who needed it. Cited November 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: J
Nursing home report
Clifton Oaks Care Center
Registered name: Clifton Heights
Louisville, KY · Medicare-certified · 110 beds
Needs attention
For-profitChain member
Data as of September 1, 2026
1 of 5 overall
Clifton Oaks Care Center has a 1-star overall rating, with 1-star health inspections and 2-star staffing, while quality measures are 4 stars. It has the lowest overall rating, no fines in the last 24 months, and reported nurse staffing of 3.61 hours per resident day is below the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.6118 hrs/resident/day
Quality measures
Last inspection: December 4, 2025Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6118.
Staffing detail
- Registered nurses
- 0.68
- Licensed practical nurses
- 0.72
- Nurse aides
- 2.21
- Weekend nursing
- 3.28
Hours per resident per day.
Total staff turnover: 79%
Registered nurse turnover: 81%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
19%10.2%Improving
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
7.3%3.7%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
4.9%10.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
17.1%25.4%Worsening
Residents whose ability to walk got worse
25.3%32.5%Worsening
Long-stay residents on antianxiety or sleep medication
15.7%15.7%No change
Short-stay residents newly given an antipsychotic
0%4.9%Worsening
Residents with a long-term catheter
0%1%Worsening
Residents with new or worsening incontinence
18.4%16.5%Improving
Residents with depressive symptoms
7.8%18.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%89.2%Worsening
Short-stay residents given the seasonal flu vaccine
—90.1%—
Short-stay residents given the pneumonia vaccine
91.6%42.4%Worsening
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited June 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: J
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to ensure timely, approved x-ray services were available, or that an approved provider agreement was in place to get them. Cited November 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 776 — 42 CFR §483.50(b) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2019 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Aug 1, 2024
Now operated by Clifton Heights, LLC, previously Clifton Oaks Care and Rehab Center, LLC.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of JOURNEY HEALTHCARE · 33 homes · 1.9 stars avg
- Occupancy
- 91.8 residents on an average day (83% of 110 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 41 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.