The home failed to provide appropriate foot care for residents. Cited November 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 687 — 42 CFR §483.25 — S/S: E
Nursing home report
Atrium Health Cleveland Pines
Registered name: Cleveland Pines
Shelby, NC · Medicare-certified · 120 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
Atrium Health Cleveland Pines has a 3 out of 5 star overall rating. Its staffing is low at 2 out of 5 stars with 2.96 nurse hours per resident per day versus the 4.1 federal benchmark; health inspections are 3 stars, quality measures are 4 stars, and there were $0 fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.9551 hrs/resident/day
Quality measures
Last inspection: November 18, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9551.
Staffing detail
- Registered nurses
- 0.31
- Licensed practical nurses
- 0.65
- Nurse aides
- 1.99
- Weekend nursing
- 2.01
Hours per resident per day.
Total staff turnover: 43%
Registered nurse turnover: 42%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
5.5%4.3%Improving
Residents with a fall causing major injury
1.1%2.2%Worsening
Residents with pressure ulcers (bedsores)
5.5%1.8%Improving
Residents with a urinary tract infection
2.3%3.2%Worsening
Residents who lost too much weight
2.5%5.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
25%20.5%Improving
Residents whose ability to walk got worse
—18.9%—
Long-stay residents on antianxiety or sleep medication
26.8%23%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0.9%0%Improving
Residents with new or worsening incontinence
26.4%27.5%Worsening
Residents with depressive symptoms
0%1.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
94.3%100%Improving
Short-stay residents given the seasonal flu vaccine
—93.8%—
Short-stay residents given the pneumonia vaccine
93.4%97.8%Improving
What the inspectors found
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited November 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 700 — 42 CFR §483.25(n) — S/S: E
The home failed to provide activities that met all residents’ needs. Cited July 2024 — limited pattern, potential for harm.
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F-Tag 679 — 42 CFR §483.24 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited November 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Feb 1, 2020
Now operated by Ahsnf, INC., previously The Charlotte-mecklenburg Hospital Authority.
- Ownership
- For profit - Corporation
- Chain
- Part of ATRIUM HEALTH · 6 homes · 3 stars avg
- Occupancy
- 102.4 residents on an average day (85% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 38 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.