The home failed to provide appropriate foot care for residents. Cited November 2025 — limited pattern, potential for harm.
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F-Tag 687 — 42 CFR §483.25 — S/S: E
Nursing home report
Cleveland Pines
Shelby, NC · Medicare-certified · 120 beds
In good standing
For-profitChain member
3 of 5 overall
Cleveland Pines in Shelby, NC has a 3 out of 5 overall rating, with mixed performance: health inspections are 3 stars, staffing is lower at 2 stars, and quality measures are 4 stars. Reported nurse staffing is 3.16 hours per resident per day, below the federal benchmark of 4.1, with no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.1571 hrs/resident/day
Quality measures
Last inspection: November 18, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1571.
Staffing detail
- Registered nurses
- 0.37
- Licensed practical nurses
- 0.76
- Nurse aides
- 2.03
- Weekend nursing
- 2.09
Hours per resident per day.
Total staff turnover: 34%
Registered nurse turnover: 23%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
4.9%Worsening
Residents with a fall causing major injury
0.9%Worsening
Residents with pressure ulcers (bedsores)
4.6%Improving
Residents with a urinary tract infection
2.6%Improving
Residents who lost too much weight
2.2%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
23.6%Worsening
Residents whose ability to walk got worse
17.4%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
29.4%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.4%Worsening
Residents with new or worsening incontinence
24.1%Worsening
Residents with depressive symptoms
0.6%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
95.5%Improving
Short-stay residents given the seasonal flu vaccine
93.8%Steady
Short-stay residents given the pneumonia vaccine
95.7%Improving
What the inspectors found
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited November 2025 — limited pattern, potential for harm.
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F-Tag 700 — 42 CFR §483.25(n) — S/S: E
The home failed to provide activities that met all residents’ needs. Cited July 2024 — limited pattern, potential for harm.
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F-Tag 679 — 42 CFR §483.24 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2023 — limited pattern, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited November 2025 — isolated incident, potential for harm.
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F-Tag 607 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
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- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of ATRIUM HEALTH · 6 homes · 3.3 stars avg
- Occupancy
- 101.8 residents on an average day (85% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.