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Nursing home report

CIVITA CARE CENTER AT MILFORD

MILFORD, CT · Medicare-certified · 120 beds

Needs attention
Abuse citationFor-profitChain member
1 of 5 overall

1 out of 5 stars overall. CIVITA CARE CENTER AT MILFORD has low scores on health inspections, staffing, and quality measures, with reported nurse staffing below the federal benchmark (3.37 vs. 4.1 hours per resident per day); it also had $14,433 in fines in the last 24 months and a recent abuse citation.

Facility ratings

Health inspections

Staffing

3.3687 hrs/resident/day

Quality measures

Last inspection: December 18, 2025Penalties, last 24 months: $14,433recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3687.

Staffing detail

Registered nurses
0.42
Licensed practical nurses
0.85
Nurse aides
2.10
Weekend nursing
3.00

Hours per resident per day.

Total staff turnover: 46%
Registered nurse turnover: 55%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

30.9%22.5%Improving

Residents with a fall causing major injury

3.9%2.8%Improving

Residents with pressure ulcers (bedsores)

5.6%5.8%No change

Residents with a urinary tract infection

5.2%1%Improving

Residents who lost too much weight

10.1%9.3%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

41.8%33.7%Improving

Residents whose ability to walk got worse

46.9%44.3%Improving

Long-stay residents on antianxiety or sleep medication

11.6%10%Improving

Short-stay residents newly given an antipsychotic

4.2%0%Improving

Residents with a long-term catheter

1.5%3%Worsening

Residents with new or worsening incontinence

17.9%17.8%No change

Residents with depressive symptoms

0%18.4%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

79.6%

Long-stay residents given the pneumonia vaccine

54.9%24.5%Worsening

Short-stay residents given the seasonal flu vaccine

51.2%

Short-stay residents given the pneumonia vaccine

40.7%19%Worsening

What the inspectors found

The home failed to ensure residents received food prepared in a form that met their individual needs. Cited November 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 805 — 42 CFR §483.60 — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited May 2022 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited December 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: E

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal fine of $14,433 was recorded.

Penalties & enforcement

On record with Medicare: 1 fine · $14,433 in total fines.

  • Federal fine

    Aug 5, 2024

    $14,433

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of CIVITA CARE CENTERS · 6 homes · 1.8 stars avg
Occupancy
112.5 residents on an average day (94% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 54 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.