The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited April 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: D
Nursing home report
CITADEL CARE CENTER-WILMETTE
WILMETTE, IL · Medicare-certified · 80 beds
In good standing
For-profitChain member
Data as of July 1, 2026
5 of 5 overall
CITADEL CARE CENTER-WILMETTE has an overall 5-star rating, with 5 stars for health inspections and quality measures, but 3 stars for staffing. Reported nurse staffing is 3.62 hours per resident per day versus the federal benchmark of 4.1, and there were $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.6178 hrs/resident/day
Quality measures
Last inspection: April 9, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6178.
Staffing detail
- Registered nurses
- 0.81
- Licensed practical nurses
- 0.70
- Nurse aides
- 2.11
- Weekend nursing
- 3.22
Hours per resident per day.
Total staff turnover: 27%
Registered nurse turnover: 27%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
31.8%34.5%Worsening
Residents with a fall causing major injury
0%2.3%Worsening
Residents with pressure ulcers (bedsores)
0%0%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%5.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
2.6%4.9%Worsening
Residents whose ability to walk got worse
—4.2%—
Long-stay residents on antianxiety or sleep medication
7.9%11.9%Worsening
Short-stay residents newly given an antipsychotic
0%1.3%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
31.3%48.4%Worsening
Residents with depressive symptoms
94.3%100%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—92.7%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—77%—
Short-stay residents given the pneumonia vaccine
96.6%100%Improving
What the inspectors found
The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 758 — 42 CFR §483.45(e) — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited December 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CITADEL HEALTHCARE · 14 homes · 3.2 stars avg
- Occupancy
- 59.4 residents on an average day (74% of 80 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.