GoodStanding

Nursing home report

CITADEL CARE CENTER-WILMETTE

WILMETTE, IL · Medicare-certified · 80 beds

In good standing
For-profitChain member
5 of 5 overall

Overall rating: 5 out of 5 stars. Health inspection and quality measures are both 5 stars, but staffing is low at 2 stars with reported nurse staffing below the federal benchmark (3.64 vs 4.1 hours per resident per day); there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.6403 hrs/resident/day

Quality measures

Last inspection: February 20, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6403.

Staffing detail

Registered nurses
0.73
Licensed practical nurses
0.78
Nurse aides
2.13
Weekend nursing
3.23

Hours per resident per day.

Total staff turnover: 34%
Registered nurse turnover: 42%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

35%36%Worsening

Residents with a fall causing major injury

0%2.8%Worsening

Residents with pressure ulcers (bedsores)

5%2.5%Improving

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

0%0%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

0%11.8%Worsening

Residents whose ability to walk got worse

4.5%4.2%No change

Long-stay residents on antianxiety or sleep medication

17.1%25.7%Worsening

Short-stay residents newly given an antipsychotic

2.3%0%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

12.3%25.7%Worsening

Residents with depressive symptoms

100%100%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

92.7%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

77%

Short-stay residents given the pneumonia vaccine

78.4%99.3%Improving

What the inspectors found

The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited February 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 758 — 42 CFR §483.45(e) — S/S: D

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: D

The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited December 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 690 — 42 CFR §483.25(e) — S/S: D

The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited April 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 550 — 42 CFR §483.10(a) — S/S: D

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of CITADEL HEALTHCARE · 13 homes · 3.5 stars avg
Occupancy
59.1 residents on an average day (74% of 80 beds)
Resident voice
Resident council
Medicare history
Certified for 29 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.