The nursing home failed to update each resident’s assessment at least every three months. Cited September 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 638 — 42 CFR §483.20 — S/S: F
Nursing home report
Chestnut Hill of East Longmeadow
Registered name: Chestnut Hill Health and Rehabilitation Center LLC
EAST LONGMEADOW, MA · Medicare-certified · 135 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
Chestnut Hill of East Longmeadow has a 3 out of 5 overall rating, with 3-star scores for health inspections, staffing, and quality measures. It reported 3.63 nurse hours per resident per day versus the 4.1 federal benchmark, had no fines in the last 24 months, and recent citations included assessment updates, food handling, and infection prevention and control.
Facility ratings
Health inspections
Staffing
3.6305 hrs/resident/day
Quality measures
Last inspection: May 28, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6305.
Staffing detail
- Registered nurses
- 0.30
- Licensed practical nurses
- 1.22
- Nurse aides
- 2.10
- Weekend nursing
- 3.24
Hours per resident per day.
Total staff turnover: 25%
Registered nurse turnover: 20%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.7%7.2%Improving
Residents with a fall causing major injury
5.3%1.1%Improving
Residents with pressure ulcers (bedsores)
8.7%5.5%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.4%6.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
13.2%18.7%Worsening
Residents whose ability to walk got worse
3.8%14.6%Worsening
Long-stay residents on antianxiety or sleep medication
16.9%17.1%No change
Short-stay residents newly given an antipsychotic
1.7%4.6%Worsening
Residents with a long-term catheter
0%0.8%Worsening
Residents with new or worsening incontinence
28.6%23%Improving
Residents with depressive symptoms
0%2.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.1%—
Long-stay residents given the pneumonia vaccine
91.6%97.8%Improving
Short-stay residents given the seasonal flu vaccine
—45.4%—
Short-stay residents given the pneumonia vaccine
46.4%66.8%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited March 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 726 — 42 CFR §483.35 — S/S: E
The nursing home failed to fully assess a resident promptly on admission and then keep that assessment updated regularly. Cited September 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 636 — 42 CFR §483.20 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 payment denial.
- 31 days
Medicare/Medicaid payment denial
Mar 14, 2024
Operator & ownership
Recent ownership change · Dec 29, 2025
Now operated by Chestnut Hill Health and Rehabilitation Center LLC, previously Bear Mt East Longmeadow LLC.
- Ownership
- For profit - Corporation
- Chain
- Part of VANTAGE CARE · 9 homes · 2.1 stars avg
- Occupancy
- 117.3 residents on an average day (87% of 135 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 38 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.