Charlestown Place at New Albany has a 1-star overall rating, with a 1-star health inspection rating and a lowest-overall-rating flag. Staffing is 3 stars with reported nurse staffing at 4.01 hours per resident per day, just below the 4.1 federal benchmark; there were no fines in the last 24 months.
Last inspection: May 11, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0134.
Staffing detail
Registered nurses
0.66
Licensed practical nurses
1.11
Nurse aides
2.24
Weekend nursing
3.62
Hours per resident per day.
Total staff turnover: 65%
Registered nurse turnover: 54%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
4.4%5.5%Worsening
Residents with a fall causing major injury
3.7%3.4%No change
Residents with pressure ulcers (bedsores)
3.3%2.8%No change
Residents with a urinary tract infection
1.9%0.9%Improving
Residents who lost too much weight
5%4%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5.3%7.8%Worsening
Residents whose ability to walk got worse
7.3%1.3%Improving
Long-stay residents on antianxiety or sleep medication
30%25.7%Improving
Short-stay residents newly given an antipsychotic
0%1%Worsening
Residents with a long-term catheter
0%0.7%Worsening
Residents with new or worsening incontinence
32.8%35.2%Worsening
Residents with depressive symptoms
1%5.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—96.6%—
Long-stay residents given the pneumonia vaccine
92.5%95.8%Improving
Short-stay residents given the seasonal flu vaccine
—76.6%—
Short-stay residents given the pneumonia vaccine
80%89.3%Improving
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: J
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited July 2023 — isolated incident, actual harm.
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F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: G
The nursing home failed to ensure residents received the behavioral health care and services they needed. Cited July 2023 — isolated incident, actual harm.
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F-Tag 740 — 42 CFR §483.40 — S/S: G
The home failed to give an adequate reason and proper information when transferring or discharging a resident. Cited March 2025 — limited pattern, potential for harm.
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F-Tag 622 — 42 CFR §483.15 — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited September 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 4 health deficiencies.
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INSPECTION
Health inspection found 5 health deficiencies.
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Penalties & enforcement
On record with Medicare: 2 fines · $31,784 in total fines.
Federal fine
Jul 31, 2023
$15,892
Operator & ownership
Ownership
Government - Hospital district
Chain
Part of EXCEPTIONAL LIVING CENTERS · 10 homes · 2.7 stars avg
Occupancy
139.9 residents on an average day (89% of 158 beds)
Resident voice
Resident council
Medicare history
Certified for 26 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.