GoodStanding

Nursing home report

CHARLESTOWN PLACE AT NEW ALBANY

NEW ALBANY, IN · Medicare-certified · 158 beds

Needs attention
Government-runChain member
1 of 5 overall

CHARLESTOWN PLACE AT NEW ALBANY has a 1-star overall rating, with a 1-star health inspection rating and an attention flag for the lowest overall rating. Staffing is 4.00 hours per resident day, just below the 4.1 federal benchmark, and there were $0 in fines in the last 24 months.

Facility ratings

Health inspections

Staffing

4.0045 hrs/resident/day

Quality measures

Last inspection: March 20, 2026Penalties, last 24 months: $0lowest overall rating

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0045.

Staffing detail

Registered nurses
0.64
Licensed practical nurses
1.05
Nurse aides
2.31
Weekend nursing
3.64

Hours per resident per day.

Total staff turnover: 64%
Registered nurse turnover: 57%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

8.1%6.7%Improving

Residents with a fall causing major injury

1.9%5.2%Worsening

Residents with pressure ulcers (bedsores)

4.9%5.2%No change

Residents with a urinary tract infection

1.9%0%Improving

Residents who lost too much weight

8.1%2%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

9.5%5.2%Improving

Residents whose ability to walk got worse

12.9%7.6%Improving

Long-stay residents on antianxiety or sleep medication

29.7%28.7%Improving

Short-stay residents newly given an antipsychotic

2.9%1.2%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

27.4%25.6%Improving

Residents with depressive symptoms

0%1.8%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

96.6%

Long-stay residents given the pneumonia vaccine

94.4%95.7%Improving

Short-stay residents given the seasonal flu vaccine

76.6%

Short-stay residents given the pneumonia vaccine

71.3%91.9%Improving

What the inspectors found

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: J

The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited July 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: G

The nursing home failed to ensure residents received the behavioral health care and services they needed. Cited July 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 740 — 42 CFR §483.40 — S/S: G

The home failed to give an adequate reason and proper information when transferring or discharging a resident. Cited March 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 622 — 42 CFR §483.15 — S/S: E

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited September 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 2 fines · $31,784 in total fines.

  • Federal fine

    Jul 31, 2023

    $15,892

Operator & ownership

Ownership
Government - Hospital district
Chain
Part of EXCEPTIONAL LIVING CENTERS · 10 homes · 2.7 stars avg
Occupancy
137.3 residents on an average day (87% of 158 beds)
Resident voice
Resident council
Medicare history
Certified for 26 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.