CENTER AT ARROWHEAD, LLC in Glendale, AZ has an overall 5-star rating, with strong quality measures and no fines in the last 24 months. Staffing is a weak point at 2 stars, though reported nurse staffing of 4.35 hours per resident per day is above the federal benchmark of 4.1.
Last inspection: May 2, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3502.
Staffing detail
Registered nurses
0.49
Licensed practical nurses
1.74
Nurse aides
2.12
Weekend nursing
4.01
Hours per resident per day.
Total staff turnover: 72%
Registered nurse turnover: 55%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Short-stay residents newly given an antipsychotic
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Short-stay residents given the seasonal flu vaccine
—95.3%—
Short-stay residents given the pneumonia vaccine
98.4%99.4%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to monitor antibiotic use properly. Cited May 2025 — limited pattern, potential for harm.
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F-Tag 881 — 42 CFR §483.80 — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2025 — isolated incident, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2025 — isolated incident, potential for harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: D
The nursing home failed to post its nurse staffing information every day, so families could not easily see daily staffing levels. Cited May 2025 — isolated incident, potential for harm.
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F-Tag 732 — 42 CFR §483.35(i) — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
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Operator & ownership
Ownership
For profit - Corporation
Chain
Part of VERITAS MANAGEMENT GROUP · 15 homes · 4.1 stars avg
Occupancy
63.1 residents on an average day (66% of 96 beds)
Medicare history
Certified for 10 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.