The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited January 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: F
Nursing home report
CARTERSVILLE CROSSING OF JOURNEY LLC
CARTERSVILLE, GA · Medicare-certified · 74 beds
Needs attention
For-profitChain member
3 of 5 overall
CARTERSVILLE CROSSING OF JOURNEY LLC has a 3 out of 5 overall rating, with a 2-star staffing rating and reported nurse staffing of 3.28 hours per resident per day below the federal benchmark of 4.1. It also had $6,784 in fines in the last 24 months and a recent federal penalty; recent inspection citations included food service, quality assurance, and safe food handling issues.
Facility ratings
Health inspections
Staffing
3.2755 hrs/resident/day
Quality measures
Last inspection: January 8, 2026Penalties, last 24 months: $6,784recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2755.
Staffing detail
- Registered nurses
- 0.58
- Licensed practical nurses
- 0.85
- Nurse aides
- 1.85
- Weekend nursing
- 2.62
Hours per resident per day.
Total staff turnover: 56%
Registered nurse turnover: 17%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
28.1%13.3%Improving
Residents with a fall causing major injury
5.8%9.5%Worsening
Residents with pressure ulcers (bedsores)
5.1%1.8%Improving
Residents with a urinary tract infection
4%0%Improving
Residents who lost too much weight
16.7%9.1%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
23.8%30.3%Worsening
Residents whose ability to walk got worse
—51.3%—
Long-stay residents on antianxiety or sleep medication
25%28.6%Worsening
Short-stay residents newly given an antipsychotic
0%0.9%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
33.2%24.6%Improving
Residents with depressive symptoms
21.3%35.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
73.1%97.6%Improving
Short-stay residents given the seasonal flu vaccine
—74.6%—
Short-stay residents given the pneumonia vaccine
74.6%89.2%Improving
What the inspectors found
The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited January 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 868 — 42 CFR §483.75 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to keep essential equipment working safely. Cited January 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 908 — 42 CFR §483.90 — S/S: F
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited January 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $6,784 was recorded.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $6,784 in total fines.
- $6,784
Federal fine
Sep 5, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of JOURNEY HEALTHCARE · 34 homes · 2 stars avg
- Occupancy
- 71.9 residents on an average day (97% of 74 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 33 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.