The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2026 — isolated incident, actual harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
CARMEL RICHMOND HEALTHCARE AND REHAB CENTER
STATEN ISLAND, NY · Medicare-certified · 300 beds
In good standing
Non-profitChain member
5 of 5 overall
5 of 5 stars overall. Health inspection and quality measures are strong, but staffing is only 3 of 5 stars and reported nurse staffing is 3.10 hours per resident per day, below the 4.1-hour federal benchmark; there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.0985 hrs/resident/day
Quality measures
Last inspection: March 25, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0985.
Staffing detail
- Registered nurses
- 0.95
- Licensed practical nurses
- 0.33
- Nurse aides
- 1.82
- Weekend nursing
- 2.83
Hours per resident per day.
Total staff turnover: 26%
Registered nurse turnover: 31%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
3.8%Worsening
Residents with a fall causing major injury
1.2%Improving
Residents with pressure ulcers (bedsores)
6.1%Improving
Residents with a urinary tract infection
1.2%Steady
Residents who lost too much weight
5.6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
8.4%Worsening
Residents whose ability to walk got worse
6.3%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
13.9%Steady
Short-stay residents newly given an antipsychotic
1.2%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
10.2%Improving
Residents with depressive symptoms
11.4%Improving
Long-stay residents given the seasonal flu vaccine
99.6%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
98.4%Steady
Short-stay residents given the pneumonia vaccine
99.5%Steady
What the inspectors found
The nursing home failed to get a doctor’s admission order and make sure the resident was under a doctor’s care. Cited March 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 710 — 42 CFR §483.30 — S/S: G
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited March 2026 — isolated incident, potential for harm.
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F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited March 2026 — isolated incident, potential for harm.
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F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of ARCHCARE · 7 homes · 4 stars avg
- Occupancy
- 267.6 residents on an average day (89% of 300 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.