The nursing home failed to protect residents from abuse and neglect by others. Cited October 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
CARLTON AT THE LAKE, THE
CHICAGO, IL · Medicare-certified · 244 beds
In good standing
For-profitChain member
2 of 5 overall
Carlton at the Lake in Chicago has an overall 2-star rating, with 2-star health inspection and staffing scores and 3-star quality measures. It reports 3.15 nurse staffing hours per resident day versus the 4.1 federal benchmark, with $0 in fines in the last 24 months and recent inspection citations related to abuse/neglect protection, accident hazards/supervision, and food/fluids.
Facility ratings
Health inspections
Staffing
3.1542 hrs/resident/day
Quality measures
Last inspection: March 5, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1542.
Staffing detail
- Registered nurses
- 0.74
- Licensed practical nurses
- 0.68
- Nurse aides
- 1.74
- Weekend nursing
- 3.01
Hours per resident per day.
Total staff turnover: 36%
Registered nurse turnover: 44%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
22.4%Worsening
Residents with a fall causing major injury
2%Worsening
Residents with pressure ulcers (bedsores)
7.7%Improving
Residents with a urinary tract infection
1.1%Worsening
Residents who lost too much weight
7.6%Improving
Residents who were physically restrained
3.6%Worsening
Residents needing more help with daily activities
3.9%Improving
Residents whose ability to walk got worse
2.7%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
11.4%Worsening
Short-stay residents newly given an antipsychotic
2.5%Worsening
Residents with a long-term catheter
2.6%Improving
Residents with new or worsening incontinence
2.4%Worsening
Residents with depressive symptoms
99.7%Steady
Long-stay residents given the seasonal flu vaccine
97.2%Steady
Long-stay residents given the pneumonia vaccine
91.6%Worsening
Short-stay residents given the seasonal flu vaccine
70.5%Steady
Short-stay residents given the pneumonia vaccine
32.5%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to provide enough food and fluids to keep residents healthy. Cited March 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited November 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 4 fines · $241,131 in total fines · 1 payment denial.
- $16,822
Federal fine
Mar 15, 2024
- $16,052
Federal fine
Jan 19, 2024
- 25 days
Medicare/Medicaid payment denial
Nov 2, 2023
- $11,180
Federal fine
Nov 2, 2023
- $197,077
Federal fine
Oct 4, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of LEGACY HEALTHCARE · 89 homes · 2.9 stars avg
- Occupancy
- 173.3 residents on an average day (71% of 244 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.