The home failed to provide safe, appropriate pain management for a resident who needed it. Cited January 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: K
Nursing home report
CARILLON INC
LUBBOCK, TX · Medicare-certified · 100 beds
In good standing
Non-profitChain member
3 of 5 overall
CARILLON INC (LUBBOCK, TX) has an overall 3 out of 5 stars, with solid staffing and quality ratings at 4 stars and health inspection at 3 stars. It reports 4.63 nursing hours per resident per day, above the federal benchmark of 4.1, with no fines in the last 24 months; recent inspection citations included pain management, grievance handling, and timely reporting of suspected abuse, neglect, or theft.
Facility ratings
Health inspections
Staffing
4.6253 hrs/resident/day
Quality measures
Last inspection: April 25, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.6253.
Staffing detail
- Registered nurses
- 0.49
- Licensed practical nurses
- 1.29
- Nurse aides
- 2.84
- Weekend nursing
- 4.23
Hours per resident per day.
Total staff turnover: 57%
Registered nurse turnover: 59%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
8.1%Steady
Residents with a fall causing major injury
6.8%Improving
Residents with pressure ulcers (bedsores)
2.2%Improving
Residents with a urinary tract infection
1.3%Improving
Residents who lost too much weight
0.6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
28.8%Improving
Residents whose ability to walk got worse
21.2%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
14.1%Improving
Short-stay residents newly given an antipsychotic
0.4%Steady
Residents with a long-term catheter
1.5%Steady
Residents with new or worsening incontinence
27.2%Worsening
Residents with depressive symptoms
4.3%Improving
Long-stay residents given the seasonal flu vaccine
92.4%Steady
Long-stay residents given the pneumonia vaccine
96.6%Improving
Short-stay residents given the seasonal flu vaccine
90.2%Steady
Short-stay residents given the pneumonia vaccine
95.1%Improving
What the inspectors found
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 585 — 42 CFR §483.10 — S/S: E
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited January 2024 — limited pattern, potential for harm.
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F-Tag 609 — 42 CFR §483.12 — S/S: E
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited January 2024 — limited pattern, potential for harm.
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F-Tag 610 — 42 CFR §483.12 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited February 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $58,719 in total fines.
- $57,321
Federal fine
Jan 27, 2024
- $1,398
Federal fine
May 30, 2023
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of LIFE CARE SERVICES · 45 homes · 4.1 stars avg
- Occupancy
- 88 residents on an average day (88% of 100 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 22 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.