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Nursing home report

Caretel Inns of Tri-Cities

Bay City, MI · Medicare-certified · 60 beds

Needs attention
For-profitChain member
Data as of September 1, 2026
1 of 5 overall

Caretel Inns of Tri-Cities has a 1-star overall rating, with a 1-star health inspection rating and a recent federal penalty plus $119,746 in fines over the last 24 months. Staffing is 3 stars but reported nurse staffing is 3.81 hours per resident per day, below the 4.1 federal benchmark, while quality measures are 4 stars.

Facility ratings

Health inspections

Staffing

3.8073 hrs/resident/day

Quality measures

Last inspection: July 23, 2026Penalties, last 24 months: $119,746recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8073.

Staffing detail

Registered nurses
0.73
Licensed practical nurses
1.03
Nurse aides
2.04
Weekend nursing
3.42

Hours per resident per day.

Total staff turnover: 63%
Registered nurse turnover: 62%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

15.4%15.6%No change

Residents with a fall causing major injury

2.6%4.5%Worsening

Residents with pressure ulcers (bedsores)

3.2%3.3%No change

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

0%0%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

9.4%20%Worsening

Residents whose ability to walk got worse

—18.8%—

Long-stay residents on antianxiety or sleep medication

21.9%37.1%Worsening

Short-stay residents newly given an antipsychotic

1.2%2.4%Worsening

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

44.6%20.6%Improving

Residents with depressive symptoms

5.9%0%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

—97.4%—

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

—97.1%—

Short-stay residents given the pneumonia vaccine

99.2%99.1%No change

What the inspectors found

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited February 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2026 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited December 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 693 — 42 CFR §483.25 — S/S: G

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited June 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to properly label and securely store medications and biologicals. Cited July 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. PENALTY

    A federal fine of $26,685 was recorded.

  6. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  7. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  8. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found
  9. PENALTY

    A federal payment denial was recorded.

  10. PENALTY

    A federal fine of $54,100 was recorded.

  11. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  12. PENALTY

    A federal fine of $38,961 was recorded.

Penalties & enforcement

On record with Medicare: 4 fines · $161,469 in total fines · 1 payment denial.

  • Federal fine

    Dec 18, 2025

    $26,685
  • Medicare/Medicaid payment denial

    Jul 24, 2025

    28 days
  • Federal fine

    Jul 24, 2025

    $54,100
  • Federal fine

    May 8, 2025

    $38,961
  • Federal fine

    Feb 14, 2024

    $41,723

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of SYMPHONY CARE NETWORK · 7 homes · 1.7 stars avg
Occupancy
55.8 residents on an average day (93% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 18 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.