GoodStanding

Nursing home report

Caretel Inns of Tri-Cities

Bay City, MI · Medicare-certified · 60 beds

Needs attention
For-profitChain member
1 of 5 overall

1 of 5 stars overall. This home has a 1-star health inspection rating, recent federal penalty, and $93,061 in fines over the last 24 months; staffing is 3 stars with reported nurse staffing of 3.92 hours per resident per day, below the federal benchmark of 4.1.

Facility ratings

Health inspections

Staffing

3.9204 hrs/resident/day

Quality measures

Last inspection: December 18, 2025Penalties, last 24 months: $93,061recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9204.

Staffing detail

Registered nurses
0.69
Licensed practical nurses
1.08
Nurse aides
2.15
Weekend nursing
3.35

Hours per resident per day.

Total staff turnover: 65%
Registered nurse turnover: 71%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

13%Improving

Residents with a fall causing major injury

1.3%Steady

Residents with pressure ulcers (bedsores)

4.7%Improving

Residents with a urinary tract infection

0.7%Steady

Residents who lost too much weight

0.8%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

13%Steady

Residents whose ability to walk got worse

22.5%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

22.6%Worsening

Short-stay residents newly given an antipsychotic

1.8%Improving

Residents with a long-term catheter

0.7%Worsening

Residents with new or worsening incontinence

29.6%Improving

Residents with depressive symptoms

2.2%Steady

Long-stay residents given the seasonal flu vaccine

97.4%Steady

Long-stay residents given the pneumonia vaccine

98.7%Steady

Short-stay residents given the seasonal flu vaccine

97.1%Steady

Short-stay residents given the pneumonia vaccine

99.4%Worsening

What the inspectors found

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited February 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited December 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 693 — 42 CFR §483.25 — S/S: G

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited June 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited August 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 804 — 42 CFR §483.60 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found
  4. PENALTY

    A federal payment denial was recorded.

  5. PENALTY

    A federal fine of $54,100 was recorded.

  6. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  7. PENALTY

    A federal fine of $38,961 was recorded.

Penalties & enforcement

On record with Medicare: 4 fines · $222,512 in total fines · 2 payment denials.

  • Medicare/Medicaid payment denial

    Jul 24, 2025

    28 days
  • Federal fine

    Jul 24, 2025

    $54,100
  • Federal fine

    May 8, 2025

    $38,961
  • Federal fine

    Feb 14, 2024

    $41,723
  • Medicare/Medicaid payment denial

    Jul 21, 2023

    25 days
  • Federal fine

    Jul 21, 2023

    $87,728

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of SYMPHONY CARE NETWORK · 7 homes · 1.9 stars avg
Occupancy
55.8 residents on an average day (93% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 18 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.