Nursing home report
Bay City, MI · Medicare-certified · 60 beds
Caretel Inns of Tri-Cities has a 1-star overall rating, with a 1-star health inspection rating and 3-star staffing; reported nursing hours are below the federal benchmark (3.81 vs 4.1), and the home has had $93,061 in fines in the last 24 months plus a recent federal penalty.
Health inspections
Staffing
3.8073 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8073.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited February 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 684 — 42 CFR §483.25 — S/S: J
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2026 — isolated incident, actual harm.
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited December 2025 — isolated incident, actual harm.
F-Tag 693 — 42 CFR §483.25 — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited June 2025 — isolated incident, actual harm.
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited August 2025 — widespread issue, potential for harm.
F-Tag 804 — 42 CFR §483.60 — S/S: F
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 1 health deficiency.
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 2 health deficiencies.
Health inspection found 10 health deficiencies.
A federal payment denial was recorded.
A federal fine of $54,100 was recorded.
Health inspection found 3 health deficiencies.
A federal fine of $38,961 was recorded.
On record with Medicare: 4 fines · $222,512 in total fines · 2 payment denials.
Medicare/Medicaid payment denial
Jul 24, 2025
Federal fine
Jul 24, 2025
Federal fine
May 8, 2025
Federal fine
Feb 14, 2024
Medicare/Medicaid payment denial
Jul 21, 2023
Federal fine
Jul 21, 2023
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
