Nursing home report
Registered name: Care Village at West Roxbury
WEST ROXBURY, MA · Medicare-certified · 76 beds
West Roxbury Health & Rehabilitation Center has a 3-star overall rating, with 3 stars for health inspections, 4 stars for staffing, and 4 stars for quality measures. It reported 3.26 nurse staffing hours per resident per day versus the federal benchmark of 4.1, with $0 in fines over the last 24 months; recent cited issues included care planning, resident rights/dignity, and trauma-informed or culturally competent care.
Health inspections
Staffing
3.2564 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2564.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited November 2025 — limited pattern, potential for harm.
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited November 2023 — limited pattern, potential for harm.
F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The home failed to provide care or services that were trauma-informed and culturally competent. Cited November 2023 — limited pattern, potential for harm.
F-Tag 699 — 42 CFR §483.25 — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited November 2023 — limited pattern, potential for harm.
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2023 — limited pattern, potential for harm.
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 9 health deficiencies.
Health inspection found 10 health deficiencies.
Health inspection found 1 health deficiency.
On record with Medicare: 1 fine · $3,418 in total fines.
Federal fine
Feb 6, 2024
Now operated by West Roxbury Health and Rehabilitation Center, previously Vero Health & Rehab of West Roxbury.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
