GoodStanding

Nursing home report

Care Village at West Roxbury

WEST ROXBURY, MA · Medicare-certified · 76 beds

In good standing
For-profitChain member
3 of 5 overall

Care Village at West Roxbury has a 3 out of 5 overall star rating, with 3-star health inspections and 4-star staffing and quality measures. It reports 3.47 nursing hours per resident per day, below the federal benchmark of 4.1, with $0 in fines in the last 24 months and recent inspection citations related to care planning, resident rights, and trauma-informed/culturally competent care.

Facility ratings

Health inspections

Staffing

3.4746 hrs/resident/day

Quality measures

Last inspection: November 14, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4746.

Staffing detail

Registered nurses
0.97
Licensed practical nurses
0.60
Nurse aides
1.90
Weekend nursing
3.25

Hours per resident per day.

Total staff turnover: 20%
Registered nurse turnover: 17%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

15.6%Worsening

Residents with a fall causing major injury

1.3%Worsening

Residents with pressure ulcers (bedsores)

2.8%Improving

Residents with a urinary tract infection

2.3%Improving

Residents who lost too much weight

4.7%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

16.9%Improving

Residents whose ability to walk got worse

10%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

13.4%Worsening

Short-stay residents newly given an antipsychotic

3.1%Steady

Residents with a long-term catheter

2.2%Improving

Residents with new or worsening incontinence

5.9%Worsening

Residents with depressive symptoms

0.5%Steady

Long-stay residents given the seasonal flu vaccine

92.2%Steady

Long-stay residents given the pneumonia vaccine

78.9%Improving

Short-stay residents given the seasonal flu vaccine

78.9%Steady

Short-stay residents given the pneumonia vaccine

48%Worsening

What the inspectors found

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited November 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited November 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 550 — 42 CFR §483.10(a) — S/S: E

The home failed to provide care or services that were trauma-informed and culturally competent. Cited November 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 699 — 42 CFR §483.25 — S/S: E

The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited November 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $3,418 in total fines.

  • Federal fine

    Feb 6, 2024

    $3,418

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of BEAR MOUNTAIN HEALTHCARE · 8 homes · 2.6 stars avg
Occupancy
60.2 residents on an average day (79% of 76 beds)
Resident voice
Resident council
Medicare history
Certified for 35 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.