The home failed to make sure residents got food that met their allergies, intolerances, and preferences. Cited October 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 806 — 42 CFR §483.60 — S/S: G
Nursing home report
CARE ONE AT REDSTONE
EAST LONGMEADOW, MA · Medicare-certified · 254 beds
Needs attention
For-profitChain member
2 of 5 overall
CARE ONE AT REDSTONE in East Longmeadow, MA has a 2 out of 5 overall rating, with a 2-star health inspection rating and 3-star staffing; reported nurse staffing is 3.75 hours per resident per day, below the 4.1-hour federal benchmark. It also has $16,720 in fines in the last 24 months and a recent federal penalty, while quality measures are rated 4 stars.
Facility ratings
Health inspections
Staffing
3.7533 hrs/resident/day
Quality measures
Last inspection: March 31, 2026Penalties, last 24 months: $16,720recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7533.
Staffing detail
- Registered nurses
- 0.38
- Licensed practical nurses
- 1.25
- Nurse aides
- 2.12
- Weekend nursing
- 3.40
Hours per resident per day.
Total staff turnover: 46%
Registered nurse turnover: 54%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
10.9%11.4%No change
Residents with a fall causing major injury
6.3%5.5%Improving
Residents with pressure ulcers (bedsores)
5.7%6.7%Worsening
Residents with a urinary tract infection
0%1.7%Worsening
Residents who lost too much weight
10.9%6.7%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5.1%21%Worsening
Residents whose ability to walk got worse
16%23.4%Worsening
Long-stay residents on antianxiety or sleep medication
14.3%13.4%Improving
Short-stay residents newly given an antipsychotic
0.7%1.5%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
18.5%30.8%Worsening
Residents with depressive symptoms
1.1%4.3%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—91%—
Long-stay residents given the pneumonia vaccine
92.8%91.4%Worsening
Short-stay residents given the seasonal flu vaccine
—71.4%—
Short-stay residents given the pneumonia vaccine
68.3%61%Worsening
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited February 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to provide enough food and fluids to keep residents healthy. Cited February 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $16,720 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $16,720 in total fines.
- $16,720
Federal fine
Oct 22, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CAREONE · 37 homes · 3.4 stars avg
- Occupancy
- 173.3 residents on an average day (68% of 254 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.