GoodStanding

Nursing home report

CARE ONE AT HOLYOKE

HOLYOKE, MA · Medicare-certified · 164 beds

In good standing
For-profitChain member
5 of 5 overall

CARE ONE AT HOLYOKE (HOLYOKE, MA) has a 5 of 5 overall rating, with 5-star ratings for health inspections, staffing, and quality measures. It reported no fines in the last 24 months, but its nurse staffing was 3.81 hours per resident per day, below the federal benchmark of 4.1, and recent inspection citations included infection control, medication storage/labeling, and resident rights issues.

Facility ratings

Health inspections

Staffing

3.8069 hrs/resident/day

Quality measures

Last inspection: September 17, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8069.

Staffing detail

Registered nurses
0.49
Licensed practical nurses
0.88
Nurse aides
2.44
Weekend nursing
3.36

Hours per resident per day.

Total staff turnover: 22%
Registered nurse turnover: 19%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

66.7%Worsening

Residents with a fall causing major injury

2.6%Improving

Residents with pressure ulcers (bedsores)

3.6%Improving

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

2.7%Worsening

Residents who were physically restrained

0.2%Worsening

Residents needing more help with daily activities

8.2%Improving

Residents whose ability to walk got worse

5.5%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

38.2%Worsening

Residents with a long-term catheter

0.5%Worsening

Residents with new or worsening incontinence

13.9%Worsening

Residents with depressive symptoms

1.7%Improving

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

96.3%Improving

Short-stay residents given the pneumonia vaccine

55.6%Steady

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited April 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited September 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: D

The home failed to let the resident's representative exercise the resident's rights. Cited April 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 551 — 42 CFR §483.10 — S/S: D

The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited April 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 558 — 42 CFR §483.10 — S/S: D

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited April 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of CAREONE · 37 homes · 3.4 stars avg
Occupancy
154.9 residents on an average day (94% of 164 beds)
Resident voice
Resident council
Medicare history
Certified for 51 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.