The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
CARE ONE AT CONCORD
W CONCORD, MA · Medicare-certified · 135 beds
In good standing
For-profitChain member
4 of 5 overall
CARE ONE AT CONCORD has a 4 out of 5 star overall rating, with 4-star health inspection and quality measures, but staffing is lower at 3 stars and reported nurse staffing is 3.56 hours per resident per day versus the 4.1 federal benchmark. There were no fines in the last 24 months, though recent inspection citations included accident prevention, record/privacy safeguards, and medication storage/labelling.
Facility ratings
Health inspections
Staffing
3.5633 hrs/resident/day
Quality measures
Last inspection: January 8, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5633.
Staffing detail
- Registered nurses
- 0.31
- Licensed practical nurses
- 1.20
- Nurse aides
- 2.06
- Weekend nursing
- 3.30
Hours per resident per day.
Total staff turnover: 30%
Registered nurse turnover: 58%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
24.7%Worsening
Residents with a fall causing major injury
3.4%Worsening
Residents with pressure ulcers (bedsores)
5.1%Worsening
Residents with a urinary tract infection
1.5%Worsening
Residents who lost too much weight
2.3%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
14.4%Improving
Residents whose ability to walk got worse
21.4%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
23.7%Worsening
Short-stay residents newly given an antipsychotic
1.1%Worsening
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
25.5%Improving
Residents with depressive symptoms
0.6%Steady
Long-stay residents given the seasonal flu vaccine
92.6%Steady
Long-stay residents given the pneumonia vaccine
81.9%Improving
Short-stay residents given the seasonal flu vaccine
59.5%Steady
Short-stay residents given the pneumonia vaccine
65.6%Worsening
What the inspectors found
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited January 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: D
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $7,901 in total fines.
- $7,901
Federal fine
Nov 7, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CAREONE · 37 homes · 3.4 stars avg
- Occupancy
- 127.7 residents on an average day (95% of 135 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.