The nursing home failed to protect residents from abuse and neglect by others. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: F
Nursing home report
CANTERBURY WOODS
WILLIAMSVILLE, NY · Medicare-certified · 50 beds
In good standing
Non-profit
2 of 5 overall
Canterbury Woods in Williamsville, NY has an overall rating of 2 out of 5 stars, with strong staffing at 4 out of 5 but low quality measures at 1 out of 5. Its reported nurse staffing is 3.90 hours per resident per day, slightly below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.8981 hrs/resident/day
Quality measures
Last inspection: January 8, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8981.
Staffing detail
- Registered nurses
- 0.65
- Licensed practical nurses
- 0.96
- Nurse aides
- 2.29
- Weekend nursing
- 3.56
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 55%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
27.3%20.8%Improving
Residents with a fall causing major injury
2.6%11.4%Worsening
Residents with pressure ulcers (bedsores)
12.5%16.2%Worsening
Residents with a urinary tract infection
2.6%3%No change
Residents who lost too much weight
16.7%3.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
18.2%18.5%No change
Residents whose ability to walk got worse
—20.8%—
Long-stay residents on antianxiety or sleep medication
19.4%35.5%Worsening
Short-stay residents newly given an antipsychotic
4.5%0%Improving
Residents with a long-term catheter
7.8%2.8%Improving
Residents with new or worsening incontinence
26.7%17.6%Improving
Residents with depressive symptoms
10%3.4%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—95.3%—
Long-stay residents given the pneumonia vaccine
97.4%97.1%No change
Short-stay residents given the seasonal flu vaccine
—85.7%—
Short-stay residents given the pneumonia vaccine
87.9%80.6%Worsening
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: D
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Church related
- Occupancy
- 43.2 residents on an average day (86% of 50 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 26 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.