The nursing home failed to protect residents from abuse and neglect by others. Cited July 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
CANTERBURY REHABILITATION AND HEALTHCARE CENTER
RICHMOND, VA · Medicare-certified · 183 beds
Needs attention
Abuse citationFor-profitChain member
Data as of September 1, 2026
1 of 5 overall
Overall rating: 1 out of 5 stars. Canterbury Rehabilitation and Healthcare Center has 1-star health inspection and staffing ratings, though quality measures are 4 stars; reported staffing is 3.34 hours per resident per day versus the 4.1 federal benchmark, and it had $404,992 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.3393 hrs/resident/day
Quality measures
Last inspection: July 2, 2026Penalties, last 24 months: $404,992recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3393.
Staffing detail
- Registered nurses
- 0.67
- Licensed practical nurses
- 1.02
- Nurse aides
- 1.65
- Weekend nursing
- 2.81
Hours per resident per day.
Total staff turnover: 58%
Registered nurse turnover: 78%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
14.5%13.3%Improving
Residents with a fall causing major injury
1.4%2.1%Worsening
Residents with pressure ulcers (bedsores)
8.5%8.5%No change
Residents with a urinary tract infection
0%0.7%Worsening
Residents who lost too much weight
7.2%6.9%No change
Residents who were physically restrained
0%0.7%Worsening
Residents needing more help with daily activities
8.2%15.5%Worsening
Residents whose ability to walk got worse
10.9%23.3%Worsening
Long-stay residents on antianxiety or sleep medication
25%23%Improving
Short-stay residents newly given an antipsychotic
1.5%1.9%No change
Residents with a long-term catheter
0.5%0%Improving
Residents with new or worsening incontinence
10.2%20.5%Worsening
Residents with depressive symptoms
54.3%63.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99.4%—
Long-stay residents given the pneumonia vaccine
97.3%76.1%Worsening
Short-stay residents given the seasonal flu vaccine
—79.9%—
Short-stay residents given the pneumonia vaccine
58.6%23.5%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited April 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The nursing home failed to regularly check beds, mattresses, and bed rails to make sure they were safely attached and safe to use. Cited January 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 909 — 42 CFR §483.90 — S/S: F
The home failed to properly watch nurse aides' work and provide regular training. Cited April 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 730 — 42 CFR §483.35(e)(7) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $343,544 was recorded.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $61,448 was recorded.
- INSPECTION
Health inspection found 20 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $31,532 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $436,524 in total fines.
- $343,544
Federal fine
Apr 9, 2026
- $61,448
Federal fine
May 2, 2025
- $31,532
Federal fine
Jul 25, 2024
Operator & ownership
Recent ownership change · Dec 30, 2019
Now operated by Canterbury Rehabilitation and Healthcare Center, previously Lexington Court Rehabilitation & Healthcare Center.
- Ownership
- For profit - Corporation
- Chain
- Part of MARQUIS HEALTH SERVICES · 90 homes · 3.1 stars avg
- Occupancy
- 179.7 residents on an average day (98% of 183 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 33 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.