Canterbury Rehabilitation and Healthcare Center in Richmond, VA has a 1-star overall rating, with 1-star health inspection and staffing ratings, despite a 4-star quality measures rating. It reports 3.33 nurse staffing hours per resident per day versus the 4.1 federal benchmark, and it has $92,980 in fines in the last 24 months plus a recent federal penalty.
Last inspection: January 29, 2026Penalties, last 24 months: $92,980recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3334.
Staffing detail
Registered nurses
0.64
Licensed practical nurses
1.02
Nurse aides
1.68
Weekend nursing
2.90
Hours per resident per day.
Total staff turnover: 58%
Registered nurse turnover: 83%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
13.6%Improving
Residents with a fall causing major injury
1.9%Worsening
Residents with pressure ulcers (bedsores)
8.6%Steady
Residents with a urinary tract infection
0.4%Improving
Residents who lost too much weight
7.1%Improving
Residents who were physically restrained
0.2%Worsening
Residents needing more help with daily activities
7.6%Improving
Residents whose ability to walk got worse
11.3%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
24.7%Worsening
Short-stay residents newly given an antipsychotic
1.4%Worsening
Residents with a long-term catheter
0.4%Steady
Residents with new or worsening incontinence
13.9%Worsening
Residents with depressive symptoms
55.4%Worsening
Long-stay residents given the seasonal flu vaccine
99.4%Steady
Long-stay residents given the pneumonia vaccine
93.1%Worsening
Short-stay residents given the seasonal flu vaccine
79.9%Steady
Short-stay residents given the pneumonia vaccine
51.8%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited May 2025 — isolated incident, actual harm.
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F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The nursing home failed to regularly check beds, mattresses, and bed rails to make sure they were safely attached and safe to use. Cited January 2022 — widespread issue, potential for harm.
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F-Tag 909 — 42 CFR §483.90 — S/S: F
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited December 2025 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
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PENALTY
A federal fine of $61,448 was recorded.
INSPECTION
Health inspection found 20 health deficiencies.
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PENALTY
A federal fine of $31,532 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $92,980 in total fines.
Federal fine
May 2, 2025
$61,448
Federal fine
Jul 25, 2024
$31,532
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of MARQUIS HEALTH SERVICES · 88 homes · 3 stars avg
Occupancy
178.7 residents on an average day (98% of 183 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 33 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.