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Nursing home report

CANTERBURY REHABILITATION AND HEALTHCARE CENTER

RICHMOND, VA · Medicare-certified · 183 beds

Needs attention
For-profitChain member
1 of 5 overall

Canterbury Rehabilitation and Healthcare Center in Richmond, VA has a 1-star overall rating, with 1-star health inspection and staffing ratings, despite a 4-star quality measures rating. It reports 3.33 nurse staffing hours per resident per day versus the 4.1 federal benchmark, and it has $92,980 in fines in the last 24 months plus a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.3334 hrs/resident/day

Quality measures

Last inspection: January 29, 2026Penalties, last 24 months: $92,980recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3334.

Staffing detail

Registered nurses
0.64
Licensed practical nurses
1.02
Nurse aides
1.68
Weekend nursing
2.90

Hours per resident per day.

Total staff turnover: 58%
Registered nurse turnover: 83%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

13.6%Improving

Residents with a fall causing major injury

1.9%Worsening

Residents with pressure ulcers (bedsores)

8.6%Steady

Residents with a urinary tract infection

0.4%Improving

Residents who lost too much weight

7.1%Improving

Residents who were physically restrained

0.2%Worsening

Residents needing more help with daily activities

7.6%Improving

Residents whose ability to walk got worse

11.3%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

24.7%Worsening

Short-stay residents newly given an antipsychotic

1.4%Worsening

Residents with a long-term catheter

0.4%Steady

Residents with new or worsening incontinence

13.9%Worsening

Residents with depressive symptoms

55.4%Worsening

Long-stay residents given the seasonal flu vaccine

99.4%Steady

Long-stay residents given the pneumonia vaccine

93.1%Worsening

Short-stay residents given the seasonal flu vaccine

79.9%Steady

Short-stay residents given the pneumonia vaccine

51.8%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited May 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The nursing home failed to regularly check beds, mattresses, and bed rails to make sure they were safely attached and safe to use. Cited January 2022 — widespread issue, potential for harm.

View the original federal record

F-Tag 909 — 42 CFR §483.90 — S/S: F

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited December 2025 — limited pattern, potential for harm.

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F-Tag 684 — 42 CFR §483.25 — S/S: E

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited May 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. PENALTY

    A federal fine of $61,448 was recorded.

  5. INSPECTION

    Health inspection found 20 health deficiencies.

    See what inspectors found
  6. PENALTY

    A federal fine of $31,532 was recorded.

Penalties & enforcement

On record with Medicare: 2 fines · $92,980 in total fines.

  • Federal fine

    May 2, 2025

    $61,448
  • Federal fine

    Jul 25, 2024

    $31,532

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of MARQUIS HEALTH SERVICES · 88 homes · 3 stars avg
Occupancy
178.7 residents on an average day (98% of 183 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 33 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.