The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited October 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
Canterbury House
AUBURN, WA · Medicare-certified · 100 beds
In good standing
For-profitChain member
2 of 5 overall
Canterbury House in Auburn, WA has a 2-star overall rating, with a 2-star health inspection score, 4-star staffing and quality measures, and no fines in the last 24 months. Reported nurse staffing is 3.93 hours per resident per day, slightly below the federal benchmark of 4.1, and recent inspection citations included treatment and care, bowel/bladder and catheter care, and food handling standards.
Facility ratings
Health inspections
Staffing
3.927 hrs/resident/day
Quality measures
Last inspection: January 16, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.927.
Staffing detail
- Registered nurses
- 0.80
- Licensed practical nurses
- 0.90
- Nurse aides
- 2.23
- Weekend nursing
- 3.63
Hours per resident per day.
Total staff turnover: 41%
Registered nurse turnover: 53%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
11.4%Worsening
Residents with a fall causing major injury
1.3%Worsening
Residents with pressure ulcers (bedsores)
4.2%Improving
Residents with a urinary tract infection
1.7%Improving
Residents who lost too much weight
4.8%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
16.5%Improving
Residents whose ability to walk got worse
26.1%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
9.3%Improving
Short-stay residents newly given an antipsychotic
0.8%Improving
Residents with a long-term catheter
0.6%Steady
Residents with new or worsening incontinence
27.5%Improving
Residents with depressive symptoms
25.3%Worsening
Long-stay residents given the seasonal flu vaccine
62.5%Steady
Long-stay residents given the pneumonia vaccine
82.8%Worsening
Short-stay residents given the seasonal flu vaccine
44.1%Steady
Short-stay residents given the pneumonia vaccine
46.2%Improving
What the inspectors found
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited February 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to keep essential equipment working safely. Cited January 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 908 — 42 CFR §483.90 — S/S: F
The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 29 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $68,159 in total fines.
- $68,159
Federal fine
Feb 2, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of EVERGREEN HEALTHCARE GROUP · 43 homes · 2.4 stars avg
- Occupancy
- 75.7 residents on an average day (76% of 100 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.