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Nursing home report

Canterbury Healthcare Facility

Registered name: CANTERBURY HEALTH CARE FACILITY

PHENIX CITY, AL · Medicare-certified · 137 beds

In good standing
For-profitChain member
Data as of July 1, 2026
2 of 5 overall

Canterbury Healthcare Facility in Phenix City, AL has an overall rating of 2 out of 5 stars, with 2-star health inspection and quality ratings and 3-star staffing. Reported nurse staffing is 4.07 hours per resident per day, just below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months.

Facility ratings

Health inspections

Staffing

4.0739 hrs/resident/day

Quality measures

Last inspection: October 4, 2023Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0739.

Staffing detail

Registered nurses
0.38
Licensed practical nurses
0.87
Nurse aides
2.82
Weekend nursing
3.49

Hours per resident per day.

Total staff turnover: 54%
Registered nurse turnover: 50%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

15.4%16.9%Worsening

Residents with a fall causing major injury

4.2%1%Improving

Residents with pressure ulcers (bedsores)

4.8%8.6%Worsening

Residents with a urinary tract infection

1.1%1.1%No change

Residents who lost too much weight

5.6%3.6%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

27.8%10.8%Improving

Residents whose ability to walk got worse

24.5%6.5%Improving

Long-stay residents on antianxiety or sleep medication

15.7%12.9%Improving

Short-stay residents newly given an antipsychotic

2.7%0.7%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

23.2%13.7%Improving

Residents with depressive symptoms

1.1%1.1%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

92.2%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

91.1%

Short-stay residents given the pneumonia vaccine

100%99.2%Worsening

What the inspectors found

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited April 2021 — isolated incident, actual harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2021 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2021 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited April 2021 — limited pattern, potential for harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: E

The home failed to ensure residents who could safely take their own medicines were allowed to self-administer them. Cited June 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 554 — 42 CFR §483.10 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Operator & ownership

Recent ownership change · Mar 1, 2023

Now operated by Canterbury Rehabilitation and Healthcare Center, previously Canterbury Healthcare Facility.

Ownership
For profit - Corporation
Chain
Part of VENZA CARE MANAGEMENT · 22 homes · 2.4 stars avg
Occupancy
129.6 residents on an average day (95% of 137 beds)
Resident voice
Resident council
Medicare history
Certified for 43 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.