Canterbury Center in Shepherdstown, WV has a 3-out-of-5 overall rating, with a 2-out-of-5 staffing rating and reported nurse staffing below the federal benchmark (3.12 vs. 4.1 hours/resident/day). Health inspections are 3 out of 5, quality measures are 4 out of 5, and there were no fines in the last 24 months.
Last inspection: July 15, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1224.
Staffing detail
Registered nurses
1.11
Licensed practical nurses
0.31
Nurse aides
1.70
Weekend nursing
2.64
Hours per resident per day.
Total staff turnover: 55%
Registered nurse turnover: 44%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
0%7.7%Worsening
Residents with a fall causing major injury
2%6.5%Worsening
Residents with pressure ulcers (bedsores)
3.2%3.4%No change
Residents with a urinary tract infection
2.1%2.2%No change
Residents who lost too much weight
4.3%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
0%11.6%Worsening
Residents whose ability to walk got worse
—17.6%—
Long-stay residents on antianxiety or sleep medication
20.8%28.3%Worsening
Short-stay residents newly given an antipsychotic
3.1%1.7%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
16.6%49%Worsening
Residents with depressive symptoms
2.2%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—96.8%—
Short-stay residents given the pneumonia vaccine
100%96.6%Worsening
What the inspectors found
The nursing home failed to post its nurse staffing information every day, so families could not easily see daily staffing levels. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 732 — 42 CFR §483.35(i) — S/S: F
The home failed to properly dispose of garbage and other waste. Cited April 2024 — widespread issue, potential for harm.
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F-Tag 814 — 42 CFR §483.60 — S/S: F
The home failed to make sure it did not hire anyone with a record of abuse, neglect, exploitation, or theft. Cited April 2024 — widespread issue, potential for harm.
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F-Tag 606 — 42 CFR §483.12 — S/S: F
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited April 2024 — widespread issue, potential for harm.
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F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited July 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 22 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 23 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
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Operator & ownership
Ownership
For profit - Corporation
Chain
Part of GENESIS HEALTHCARE · 184 homes · 2.3 stars avg
Occupancy
60.9 residents on an average day (98% of 62 beds)
Resident voice
Resident council
Medicare history
Certified for 24 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.