The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
BROOKE HAVEN HEALTHCARE
WEST PLAINS, MO · Medicare-certified · 120 beds
Needs attention
Non-profit
Data as of July 1, 2026
4 of 5 overall
BROOKE HAVEN HEALTHCARE in West Plains, MO has an overall rating of 4 out of 5 stars, with 4-star health inspections and quality measures and a 3-star staffing rating. Reported nurse staffing is 3.89 hours per resident per day, below the federal benchmark of 4.1, and it had $10,033 in fines in the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.8858 hrs/resident/day
Quality measures
Last inspection: March 3, 2026Penalties, last 24 months: $10,033recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8858.
Staffing detail
- Registered nurses
- 0.43
- Licensed practical nurses
- 1.11
- Nurse aides
- 2.35
- Weekend nursing
- 3.55
Hours per resident per day.
Total staff turnover: 50%
Registered nurse turnover: 50%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
25.5%17.4%Improving
Residents with a fall causing major injury
3.2%7.1%Worsening
Residents with pressure ulcers (bedsores)
3.8%6.6%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.6%11.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
13%25.6%Worsening
Residents whose ability to walk got worse
17.2%8.4%Improving
Long-stay residents on antianxiety or sleep medication
13.6%12.2%Improving
Short-stay residents newly given an antipsychotic
2.6%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
20.8%26.4%Worsening
Residents with depressive symptoms
0%18.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—88.3%—
Long-stay residents given the pneumonia vaccine
100%96.4%Worsening
Short-stay residents given the seasonal flu vaccine
—32.3%—
Short-stay residents given the pneumonia vaccine
91.1%49.2%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited July 2023 — limited pattern, potential for harm.
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F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to develop and follow policies to make sure residents received flu and pneumonia vaccinations. Cited July 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 883 — 42 CFR §483.80 — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited March 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $10,033 was recorded.
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $10,033 in total fines.
- $10,033
Federal fine
Dec 6, 2024
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 61.1 residents on an average day (51% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.