The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
BROOKE HAVEN HEALTHCARE
WEST PLAINS, MO · Medicare-certified · 120 beds
Needs attention
Non-profit
3 of 5 overall
Brooke Haven Healthcare in West Plains, MO has a 3-star overall rating, with 3-star health inspection and staffing scores and 4-star quality measures. It reports nurse staffing below the federal benchmark (3.82 vs. 4.1 hours per resident per day) and has had $10,033 in fines in the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.8155 hrs/resident/day
Quality measures
Last inspection: December 6, 2024Penalties, last 24 months: $10,033recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8155.
Staffing detail
- Registered nurses
- 0.45
- Licensed practical nurses
- 0.83
- Nurse aides
- 2.53
- Weekend nursing
- 3.48
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 58%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
21.8%Improving
Residents with a fall causing major injury
6.4%Worsening
Residents with pressure ulcers (bedsores)
3.9%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
5.9%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
12.2%Improving
Residents whose ability to walk got worse
14.7%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
13.8%Improving
Short-stay residents newly given an antipsychotic
1.9%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
17.4%Improving
Residents with depressive symptoms
0.9%Improving
Long-stay residents given the seasonal flu vaccine
88.3%Steady
Long-stay residents given the pneumonia vaccine
98.7%Improving
Short-stay residents given the seasonal flu vaccine
32.3%Steady
Short-stay residents given the pneumonia vaccine
83.6%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited July 2023 — limited pattern, potential for harm.
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F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to develop and follow policies to make sure residents received flu and pneumonia vaccinations. Cited July 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 883 — 42 CFR §483.80 — S/S: E
The home failed to properly protect residents’ personal money that was kept by the facility. Cited December 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 570 — 42 CFR §483.10 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $10,033 was recorded.
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $10,033 in total fines.
- $10,033
Federal fine
Dec 6, 2024
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 62.8 residents on an average day (52% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.