Birch Hill Health Services in Shawano, WI has a 2-star overall rating, with a 1-star quality measures rating and 3-star health inspection and staffing ratings. Reported nurse staffing is 3.30 hours per resident per day, below the federal benchmark of 4.1, and there were $0 fines in the last 24 months.
Last inspection: February 11, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.299.
Staffing detail
Registered nurses
0.55
Licensed practical nurses
0.70
Nurse aides
2.05
Weekend nursing
2.93
Hours per resident per day.
Total staff turnover: 27%
Registered nurse turnover: 20%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
46.2%40%Improving
Residents with a fall causing major injury
5.3%5.7%No change
Residents with pressure ulcers (bedsores)
2.6%4.7%Worsening
Residents with a urinary tract infection
2.7%0%Improving
Residents who lost too much weight
0%0%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
27.6%22.2%Improving
Residents whose ability to walk got worse
—22.7%—
Long-stay residents on antianxiety or sleep medication
12.9%13.8%Worsening
Short-stay residents newly given an antipsychotic
0%3.8%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
36.6%30.2%Improving
Residents with depressive symptoms
17.1%14.3%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—94.9%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—82.1%—
Short-stay residents given the pneumonia vaccine
90%90.4%No change
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to properly label and securely store medications and biologicals. Cited September 2024 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited September 2024 — limited pattern, potential for harm.
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F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited February 2026 — isolated incident, potential for harm.
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F-Tag 609 — 42 CFR §483.12 — S/S: D
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited February 2026 — isolated incident, potential for harm.
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F-Tag 610 — 42 CFR §483.12 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 5 health deficiencies.
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INSPECTION
Health inspection found 4 health deficiencies.
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INSPECTION
Health inspection found 2 health deficiencies.
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Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
Occupancy
42.7 residents on an average day (85% of 50 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 38 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.