Nursing home report
Registered name: Biltmore Haven Nursing and Rehabilitation
Arden, NC · Medicare-certified · 100 beds
The Oaks at Sweeten Creek Healthcare in Arden, NC has an overall rating of 1 out of 5 stars, with a 1-star health inspection rating, 2-star staffing rating, and 3-star quality measures rating. It is a special focus candidate/facility, had $26,810 in fines in the last 24 months, and reported nurse staffing of 2.93 hours per resident day versus the 4.1 federal benchmark.
Health inspections
Staffing
2.9296 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9296.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2024 — limited pattern, immediate jeopardy to residents.
F-Tag 689 — 42 CFR §483.25(d) — S/S: K
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited January 2024 — limited pattern, immediate jeopardy to residents.
F-Tag 607 — 42 CFR §483.12 — S/S: K
The home failed to run its operations effectively and efficiently using its available resources. Cited January 2024 — limited pattern, immediate jeopardy to residents.
F-Tag 835 — 42 CFR §483.70 — S/S: K
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2026 — isolated incident, immediate jeopardy to residents.
F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to ensure each resident got needed dental services. Cited January 2024 — isolated incident, actual harm.
F-Tag 791 — 42 CFR §483.55 — S/S: G
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
A federal fine of $13,405 was recorded.
Health inspection found 2 health deficiencies.
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 17 health deficiencies.
Health inspection found 5 health deficiencies.
Health inspection found 14 health deficiencies.
On record with Medicare: 3 fines · $189,174 in total fines · 1 payment denial.
Federal fine
May 12, 2026
Medicare/Medicaid payment denial
Dec 28, 2023
Federal fine
Dec 28, 2023
Now operated by Biltmore Haven Nursing and Rehabilitation, previously The Oaks at Sweeten Creek.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
