Nursing home report
WINDSOR LOCKS, CT · Medicare-certified · 48 beds
BICKFORD HEALTH CARE CENTER (Windsor Locks, CT) has a 1-star overall rating, with 1-star health inspection and quality measures ratings, but 5-star staffing; reported staffing is 4.36 hours per resident per day, above the 4.1 federal benchmark. It is a Special Focus Facility candidate with a special focus flag and $122,338 in fines over the last 24 months.
Health inspections
Staffing
4.3564 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3564.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2026 — isolated incident, immediate jeopardy to residents.
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited February 2026 — isolated incident, immediate jeopardy to residents.
F-Tag 600 — 42 CFR §483.12 — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2025 — isolated incident, actual harm.
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to designate a physician to oversee resident care policies and coordinate medical care. Cited March 2026 — widespread issue, potential for harm.
F-Tag 841 — 42 CFR §483.70(g) — S/S: F
The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited March 2026 — widespread issue, potential for harm.
F-Tag 868 — 42 CFR §483.75 — S/S: F
Reported nurse staffing met or exceeded the federal recommendation.
Health inspection found 2 health deficiencies.
Health inspection found 1 health deficiency.
Health inspection found 6 health deficiencies.
A federal fine of $57,715 was recorded.
A federal fine of $55,632 was recorded.
A federal fine of $8,991 was recorded.
On record with Medicare: 3 fines · $122,338 in total fines · 1 payment denial.
Federal fine
Jan 13, 2026
Federal fine
Mar 14, 2025
Federal fine
Dec 11, 2024
Medicare/Medicaid payment denial
Apr 29, 2024
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
