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Nursing home report

BICKFORD HEALTH CARE CENTER

WINDSOR LOCKS, CT · Medicare-certified · 48 beds

Needs attention
Special Focus candidateAbuse citationNon-profit
Data as of July 1, 2026
1 of 5 overall

BICKFORD HEALTH CARE CENTER in Windsor Locks, CT has an overall rating of 1 out of 5 stars, with 1-star health inspection and staffing ratings and 3-star quality measures. It is a Special Focus Facility candidate/attention flag, and it had $122,338 in fines over the last 24 months.

Facility ratings

Health inspections

Staffing

Quality measures

Last inspection: March 25, 2026Penalties, last 24 months: $122,338special focus facility

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports not reported.

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

33.3%37.5%Worsening

Residents with a fall causing major injury

4.9%5.3%No change

Residents with pressure ulcers (bedsores)

9.1%6.6%Improving

Residents with a urinary tract infection

5%0%Improving

Residents who lost too much weight

6.9%3.3%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

14.8%3.6%Improving

Residents whose ability to walk got worse

18.2%

Long-stay residents on antianxiety or sleep medication

20%13.3%Improving

Short-stay residents newly given an antipsychotic

3.9%

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

24.4%17.5%Improving

Residents with depressive symptoms

0%9.4%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

86.4%

Short-stay residents given the pneumonia vaccine

100%100%No change

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to protect residents from abuse and neglect by others. Cited February 2026 — isolated incident, immediate jeopardy to residents.

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F-Tag 600 — 42 CFR §483.12 — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2026 — isolated incident, actual harm.

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F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to designate a physician to oversee resident care policies and coordinate medical care. Cited March 2026 — widespread issue, potential for harm.

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F-Tag 841 — 42 CFR §483.70(g) — S/S: F

The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited March 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 868 — 42 CFR §483.75 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal fine of $57,715 was recorded.

  6. PENALTY

    A federal fine of $55,632 was recorded.

  7. PENALTY

    A federal fine of $8,991 was recorded.

Penalties & enforcement

On record with Medicare: 3 fines · $122,338 in total fines · 1 payment denial.

  • Federal fine

    Jan 13, 2026

    $57,715
  • Federal fine

    Mar 14, 2025

    $55,632
  • Federal fine

    Dec 11, 2024

    $8,991
  • Medicare/Medicaid payment denial

    Apr 29, 2024

    71 days

Operator & ownership

Ownership
Non profit - Other
Occupancy
37.3 residents on an average day (78% of 48 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 34 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.