BICKFORD HEALTH CARE CENTER in Windsor Locks, CT has an overall rating of 1 out of 5 stars, with 1-star health inspection and staffing ratings and 3-star quality measures. It is a Special Focus Facility candidate/attention flag, and it had $122,338 in fines over the last 24 months.
Last inspection: March 25, 2026Penalties, last 24 months: $122,338special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports not reported.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
33.3%37.5%Worsening
Residents with a fall causing major injury
4.9%5.3%No change
Residents with pressure ulcers (bedsores)
9.1%6.6%Improving
Residents with a urinary tract infection
5%0%Improving
Residents who lost too much weight
6.9%3.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.8%3.6%Improving
Residents whose ability to walk got worse
—18.2%—
Long-stay residents on antianxiety or sleep medication
20%13.3%Improving
Short-stay residents newly given an antipsychotic
—3.9%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
24.4%17.5%Improving
Residents with depressive symptoms
0%9.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—86.4%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited February 2026 — isolated incident, immediate jeopardy to residents.
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F-Tag 600 — 42 CFR §483.12 — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2026 — isolated incident, actual harm.
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F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to designate a physician to oversee resident care policies and coordinate medical care. Cited March 2026 — widespread issue, potential for harm.
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F-Tag 841 — 42 CFR §483.70(g) — S/S: F
The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited March 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 868 — 42 CFR §483.75 — S/S: F
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
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INSPECTION
Health inspection found 6 health deficiencies.
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PENALTY
A federal fine of $57,715 was recorded.
PENALTY
A federal fine of $55,632 was recorded.
PENALTY
A federal fine of $8,991 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $122,338 in total fines · 1 payment denial.
Federal fine
Jan 13, 2026
$57,715
Federal fine
Mar 14, 2025
$55,632
Federal fine
Dec 11, 2024
$8,991
Medicare/Medicaid payment denial
Apr 29, 2024
71 days
Operator & ownership
Ownership
Non profit - Other
Occupancy
37.3 residents on an average day (78% of 48 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.