The nursing home failed to protect residents from abuse and neglect by others. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
BENSON HEIGHTS REHABILITATION CENTER
KENT, WA · Medicare-certified · 91 beds
In good standing
For-profitChain member
4 of 5 overall
Benson Heights Rehabilitation Center in Kent, WA has a 4-star overall rating, with 5 stars for staffing, 4 stars for quality measures, and 3 stars for health inspections. It reports 4.40 nurse staffing hours per resident per day, above the federal benchmark of 4.1, and had $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.403 hrs/resident/day
Quality measures
Last inspection: July 22, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.403.
Staffing detail
- Registered nurses
- 0.75
- Licensed practical nurses
- 0.75
- Nurse aides
- 2.89
- Weekend nursing
- 4.04
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 19%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
60.7%65.7%Worsening
Residents with a fall causing major injury
3.8%0%Improving
Residents with pressure ulcers (bedsores)
7.7%7.1%Improving
Residents with a urinary tract infection
0%1.3%Worsening
Residents who lost too much weight
0%0%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
19%14.3%Improving
Residents whose ability to walk got worse
12.9%0%Improving
Long-stay residents on antianxiety or sleep medication
30.7%35.6%Worsening
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
0.9%1.9%Worsening
Residents with new or worsening incontinence
26.3%32.4%Worsening
Residents with depressive symptoms
1.4%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—88.6%—
Short-stay residents given the pneumonia vaccine
81%100%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to notify the resident and family in time before a transfer or discharge, including their right to appeal. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 623 — 42 CFR §483.15 — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: F
The home failed to make sure each resident got a nourishing, balanced diet that met daily nutrition and special dietary needs. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 800 — 42 CFR §483.60 — S/S: F
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 21 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $29,075 in total fines.
- $29,075
Federal fine
Oct 30, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of AVALON HEALTH CARE · 15 homes · 3.5 stars avg
- Occupancy
- 80.3 residents on an average day (88% of 91 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 17 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.