The nursing home failed to protect residents from abuse and neglect by others. Cited May 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
BENEFIS SENIOR SERVICES - WESTVIEW
GREAT FALLS, MT · Medicare-certified · 34 beds
Needs attention
Abuse citationNon-profit
1 of 5 overall
BENEFIS SENIOR SERVICES - WESTVIEW in Great Falls, MT has an overall rating of 1 out of 5 stars, with low quality measures and a recent abuse citation. Staffing is rated 4 stars, but reported nurse staffing is 3.17 hours per resident per day, below the 4.1-hour federal benchmark; fines in the last 24 months totaled $13,865.
Facility ratings
Health inspections
Staffing
3.1656 hrs/resident/day
Quality measures
Last inspection: May 20, 2025Penalties, last 24 months: $13,865recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1656.
Staffing detail
- Registered nurses
- 0.68
- Licensed practical nurses
- 0.60
- Nurse aides
- 1.88
- Weekend nursing
- 3.11
Hours per resident per day.
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12.1%Steady
Residents with a fall causing major injury
2.1%Improving
Residents with pressure ulcers (bedsores)
18.8%Worsening
Residents with a urinary tract infection
7.5%Improving
Residents who lost too much weight
8%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
34.5%Improving
Residents whose ability to walk got worse
35.9%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
14.6%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
8.7%Worsening
Residents with new or worsening incontinence
28.7%Steady
Residents with depressive symptoms
2.7%Improving
Long-stay residents given the pneumonia vaccine
96.8%Worsening
Short-stay residents given the seasonal flu vaccine
90.9%Steady
Short-stay residents given the pneumonia vaccine
94.2%Improving
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited May 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited June 2024 — widespread issue, potential for harm.
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F-Tag 804 — 42 CFR §483.60 — S/S: F
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited May 2025 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $13,865 was recorded.
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $13,865 in total fines.
- $13,865
Federal fine
May 20, 2025
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 29.8 residents on an average day (88% of 34 beds)
- Medicare history
- Certified for 1 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.