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Nursing home report

BENEFIS SENIOR SERVICES - WESTVIEW

GREAT FALLS, MT · Medicare-certified · 34 beds

Needs attention
Non-profit
Data as of September 1, 2026
2 of 5 overall

BENEFIS SENIOR SERVICES - WESTVIEW has a 2 out of 5 overall rating. Its staffing and quality measures are both 1 star, reported nurse staffing is below the federal benchmark (3.24 vs. 4.1 hours per resident per day), and it has had $13,865 in fines plus a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.2435 hrs/resident/day

Quality measures

Last inspection: June 18, 2026Penalties, last 24 months: $13,865recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2435.

Staffing detail

Registered nurses
0.58
Licensed practical nurses
0.62
Nurse aides
2.04
Weekend nursing
3.23

Hours per resident per day.

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

—18.2%—

Residents with a fall causing major injury

3.6%0%Improving

Residents with pressure ulcers (bedsores)

10.3%19%Worsening

Residents with a urinary tract infection

14.8%8.3%Improving

Residents who lost too much weight

7.4%9.5%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

48.1%38.1%Improving

Residents whose ability to walk got worse

—35.2%—

Long-stay residents on antianxiety or sleep medication

14.3%13.6%Improving

Short-stay residents newly given an antipsychotic

—0%—

Residents with a long-term catheter

0%9.4%Worsening

Residents with new or worsening incontinence

—25.1%—

Residents with depressive symptoms

4.8%0%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

—90.9%—

Short-stay residents given the pneumonia vaccine

85.7%93.8%Improving

What the inspectors found

The nursing home failed to protect residents from abuse and neglect by others. Cited May 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: G

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited May 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited June 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 727 — 42 CFR §483.35 — S/S: F

The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited June 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 804 — 42 CFR §483.60 — S/S: F

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited May 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. PENALTY

    A federal fine of $13,865 was recorded.

  5. INSPECTION

    Health inspection found 13 health deficiencies.

    See what inspectors found
  6. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  7. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $13,865 in total fines.

  • Federal fine

    May 20, 2025

    $13,865

Operator & ownership

Ownership
Non profit - Corporation
Occupancy
31.7 residents on an average day (93% of 34 beds)
Resident voice
Resident council
Medicare history
Certified for 2 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.