The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited November 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
Crossroads Care Center of Mayville
Registered name: Avina of Mayville
Mayville, WI · Medicare-certified · 80 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
Crossroads Care Center of Mayville has a 3-star overall rating, with 3 stars for health inspections and staffing and 4 stars for quality measures. It reported 3.30 nurse staffing hours per resident per day versus the 4.1-hour federal benchmark, had $0 in fines in the last 24 months, and recent citations included pressure ulcer care and food safety/temperature issues.
Facility ratings
Health inspections
Staffing
3.3003 hrs/resident/day
Quality measures
Last inspection: December 4, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3003.
Staffing detail
- Registered nurses
- 0.81
- Licensed practical nurses
- 0.62
- Nurse aides
- 1.87
- Weekend nursing
- 2.85
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 33%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
13.8%9.7%Improving
Residents with a fall causing major injury
0%2.3%Worsening
Residents with pressure ulcers (bedsores)
5.3%2.6%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.6%2.8%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
10.8%3%Improving
Residents whose ability to walk got worse
—21.5%—
Long-stay residents on antianxiety or sleep medication
7.9%16.7%Worsening
Short-stay residents newly given an antipsychotic
2.3%0%Improving
Residents with a long-term catheter
0%2.2%Worsening
Residents with new or worsening incontinence
14.5%7.7%Improving
Residents with depressive symptoms
10%10.8%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.1%—
Long-stay residents given the pneumonia vaccine
88.4%100%Improving
Short-stay residents given the seasonal flu vaccine
—89%—
Short-stay residents given the pneumonia vaccine
97.3%96%Worsening
What the inspectors found
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited December 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $19,383 in total fines.
- $19,383
Federal fine
Nov 8, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of AVINA HEALTHCARE · 9 homes · 2.2 stars avg
- Occupancy
- 54.8 residents on an average day (68% of 80 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.