AUTUMN LAKE HEALTHCARE AT WEST HARTFORD has a 3 out of 5 overall rating. Its health inspection rating is 2 out of 5, staffing is 3 out of 5 with reported nurse staffing at 3.98 hours per resident per day versus the 4.1 federal benchmark, quality measures are 5 out of 5, and there were $0 in fines in the last 24 months.
Last inspection: November 18, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9821.
Staffing detail
Registered nurses
0.63
Licensed practical nurses
1.20
Nurse aides
2.14
Weekend nursing
3.51
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 20%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
10.3%Worsening
Residents with a fall causing major injury
7.3%Worsening
Residents with pressure ulcers (bedsores)
7.2%Worsening
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
6.1%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
8.2%Worsening
Residents whose ability to walk got worse
4.9%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
18.3%Worsening
Short-stay residents newly given an antipsychotic
1.2%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
27.6%Improving
Residents with depressive symptoms
38.4%Worsening
Long-stay residents given the seasonal flu vaccine
97.9%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
87.6%Steady
Short-stay residents given the pneumonia vaccine
100%Steady
What the inspectors found
The home failed to ensure staff provided basic life support, including CPR, before emergency medical personnel arrived. Cited September 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 678 — 42 CFR §483.24(a)(3) — S/S: J
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited February 2024 — limited pattern, potential for harm.
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F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2024 — limited pattern, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited February 2024 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The nursing home failed to provide services that met professional standards of quality. Cited February 2024 — limited pattern, potential for harm.
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F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 13 health deficiencies.
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INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
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Penalties & enforcement
On record with Medicare: 1 fine · $24,453 in total fines.
Federal fine
Sep 14, 2023
$24,453
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of AUTUMN LAKE HEALTHCARE · 60 homes · 3 stars avg
Occupancy
67.7 residents on an average day (90% of 75 beds)
Resident voice
Resident council
Medicare history
Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.