The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited January 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: E
Nursing home report
AUTUMN CARE OF NORFOLK
NORFOLK, VA · Medicare-certified · 120 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
AUTUMN CARE OF NORFOLK has a 4 out of 5 overall rating, with strong quality measures but weaker staffing at 2 out of 5 and nurse staffing of 3.22 hours per resident per day, below the federal benchmark of 4.1. Its health inspection rating is 3 out of 5, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.2248 hrs/resident/day
Quality measures
Last inspection: January 13, 2023Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2248.
Staffing detail
- Registered nurses
- 0.51
- Licensed practical nurses
- 0.75
- Nurse aides
- 1.97
- Weekend nursing
- 2.67
Hours per resident per day.
Total staff turnover: 51%
Registered nurse turnover: 40%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
7.2%6.9%No change
Residents with a fall causing major injury
0%2.1%Worsening
Residents with pressure ulcers (bedsores)
3.6%1.1%Improving
Residents with a urinary tract infection
0%1.1%Worsening
Residents who lost too much weight
5.6%8.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5.8%33.8%Worsening
Residents whose ability to walk got worse
9.1%31.6%Worsening
Long-stay residents on antianxiety or sleep medication
11.1%8.1%Improving
Short-stay residents newly given an antipsychotic
0%0.9%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
10.9%26.8%Worsening
Residents with depressive symptoms
14.9%29.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—91.3%—
Long-stay residents given the pneumonia vaccine
21.2%18.8%Worsening
Short-stay residents given the seasonal flu vaccine
—57%—
Short-stay residents given the pneumonia vaccine
18.8%34.6%Improving
What the inspectors found
The nursing home failed to fully assess a resident promptly on admission and then keep that assessment updated regularly. Cited January 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 636 — 42 CFR §483.20 — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited January 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited January 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 756 — 42 CFR §483.45(c) — S/S: E
The nursing home failed to ensure residents were free from significant medication errors. Cited January 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 17 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Individual
- Chain
- Part of SABER HEALTHCARE GROUP · 127 homes · 2.9 stars avg
- Occupancy
- 114.8 residents on an average day (96% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 34 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.