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Nursing home report

Heritage Village of Waterville

Registered name: ASTORIA PLACE OF WATERVILLE

WATERVILLE, OH · Medicare-certified · 90 beds

Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
2 of 5 overall

Heritage Village of Waterville has a 2 out of 5 overall rating, with very low health inspection and staffing ratings (both 1 out of 5) despite a 5 out of 5 quality-measures rating. It also has a recent abuse citation, $59,889 in fines over the last 24 months, and reported nurse staffing below the federal benchmark (3.29 vs. 4.1 hours per resident per day).

Facility ratings

Health inspections

Staffing

3.2901 hrs/resident/day

Quality measures

Last inspection: January 8, 2026Penalties, last 24 months: $59,889recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2901.

Staffing detail

Registered nurses
0.37
Licensed practical nurses
1.13
Nurse aides
1.79
Weekend nursing
2.96

Hours per resident per day.

Total staff turnover: 48%
Registered nurse turnover: 70%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

22.2%17.4%Improving

Residents with a fall causing major injury

0%1.6%Worsening

Residents with pressure ulcers (bedsores)

0%0%No change

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

6.5%11.5%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

6.5%2%Improving

Residents whose ability to walk got worse

7.1%5.5%Improving

Long-stay residents on antianxiety or sleep medication

40.3%46.2%Worsening

Short-stay residents newly given an antipsychotic

0%

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

11.3%3.3%Improving

Residents with depressive symptoms

0%14.8%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

93.5%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

45.5%

Short-stay residents given the pneumonia vaccine

75%

What the inspectors found

The home failed to ensure residents received food prepared in a form that met their individual needs. Cited August 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 805 — 42 CFR §483.60 — S/S: J

The home failed to provide appropriate treatment and support for a resident with mental health, adjustment, or trauma-related needs. Cited January 2026 — isolated incident, actual harm.

View the original federal record

F-Tag 742 — 42 CFR §483.40 — S/S: G

The nursing home failed to protect residents from abuse and neglect by others. Cited September 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: G

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

The home failed to run its operations effectively and efficiently using its available resources. Cited August 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 835 — 42 CFR §483.70 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. PENALTY

    A federal fine of $24,928 was recorded.

  5. PENALTY

    A federal fine of $17,345 was recorded.

  6. PENALTY

    A federal payment denial was recorded.

  7. PENALTY

    A federal fine of $38,350 was recorded.

  8. PENALTY

    A federal fine of $26,685 was recorded.

  9. INSPECTION

    Health inspection found 20 health deficiencies.

    See what inspectors found
  10. PENALTY

    A federal fine of $17,616 was recorded.

Penalties & enforcement

On record with Medicare: 3 fines · $59,889 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Aug 27, 2025

    58 days
  • Federal fine

    Aug 27, 2025

    $24,928
  • Federal fine

    Aug 27, 2025

    $17,345
  • Federal fine

    Mar 21, 2025

    $17,616

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of CERTUS HEALTHCARE · 11 homes · 1.8 stars avg
Occupancy
62.6 residents on an average day (70% of 90 beds)
Resident voice
Resident council
Medicare history
Certified for 36 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.