The nursing home failed to ensure residents were free from significant medication errors. Cited January 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: K
Nursing home report
Windsor Palms Care Center of Artesia
Registered name: ARTESIA PALMS CARE CENTER
ARTESIA, CA · Medicare-certified · 296 beds
Needs attention
Special Focus FacilityAbuse citationFor-profitChain member
Data as of July 1, 2026
Not yet rated
Overall rating: not rated. Windsor Palms Care Center of Artesia is a special focus facility (SFF) with no star ratings reported, reported nurse staffing slightly below the federal benchmark (4.00 vs 4.1 hours/resident/day), and $161,051 in fines in the last 24 months; recent inspection issues included medication errors, accident hazards/supervision, and transfer/discharge requirements.
Facility ratings
Health inspections
Staffing
4.0032 hrs/resident/day
Quality measures
Last inspection: May 29, 2026Penalties, last 24 months: $161,051special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0032.
Staffing detail
- Registered nurses
- 0.26
- Licensed practical nurses
- 1.22
- Nurse aides
- 2.53
- Weekend nursing
- 3.70
Hours per resident per day.
Total staff turnover: 46%
Registered nurse turnover: 56%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Residents with a fall causing major injury
1.9%1.1%Improving
Residents with pressure ulcers (bedsores)
4.3%1.8%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
5.8%3.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
10.4%12.3%Worsening
Residents whose ability to walk got worse
5.5%4.8%Improving
Long-stay residents on antianxiety or sleep medication
13.3%19.9%Worsening
Short-stay residents newly given an antipsychotic
—2.2%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
7.8%3.9%Improving
Residents with depressive symptoms
29.4%18.8%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99.1%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—95.9%—
Short-stay residents given the pneumonia vaccine
96.8%100%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to give an adequate reason and proper information when transferring or discharging a resident. Cited May 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 622 — 42 CFR §483.15 — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited November 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited July 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $50,278 was recorded.
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $46,972 was recorded.
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $63,801 was recorded.
- PENALTY
A federal fine of $29,211 was recorded.
- PENALTY
A federal fine of $50,947 was recorded.
Penalties & enforcement
On record with Medicare: 6 fines · $267,056 in total fines · 2 payment denials.
- $50,278
Federal fine
Nov 12, 2025
- 19 days
Medicare/Medicaid payment denial
Apr 25, 2025
- $46,972
Federal fine
Apr 25, 2025
- 29 days
Medicare/Medicaid payment denial
Dec 19, 2024
- $63,801
Federal fine
Dec 19, 2024
- $29,211
Federal fine
Jun 6, 2024
- $50,947
Federal fine
May 1, 2024
- $25,847
Federal fine
Jan 12, 2024
Operator & ownership
Recent ownership change · Mar 1, 2023
Now operated by Artesia Palms Care Center, previously Windsor Palms Care Center of Artesia.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of PACS GROUP · 281 homes · 2.8 stars avg
- Occupancy
- 192.9 residents on an average day (65% of 296 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 33 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.