The home failed to properly dispose of garbage and other waste. Cited April 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 814 — 42 CFR §483.60 — S/S: F
Nursing home report
Arrowhead Springs Healthcare
San Bernardino, CA · Medicare-certified · 119 beds
In good standing
For-profitChain member
5 of 5 overall
Arrowhead Springs Healthcare has an overall 5 out of 5 stars, with strong quality measures and staffing ratings and no fines in the last 24 months. Its reported nurse staffing of 4.61 hours per resident per day is above the federal benchmark of 4.1, and the health inspection rating is 4 out of 5 stars with some cited issues.
Facility ratings
Health inspections
Staffing
4.6105 hrs/resident/day
Quality measures
Last inspection: April 24, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.6105.
Staffing detail
- Registered nurses
- 0.32
- Licensed practical nurses
- 1.61
- Nurse aides
- 2.68
- Weekend nursing
- 3.95
Hours per resident per day.
Total staff turnover: 27%
Registered nurse turnover: 22%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
0%2.3%Worsening
Residents with a fall causing major injury
1.4%0%Improving
Residents with pressure ulcers (bedsores)
9.2%8.2%Improving
Residents with a urinary tract infection
0%1.4%Worsening
Residents who lost too much weight
4.5%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8.2%8.6%No change
Residents whose ability to walk got worse
—8.4%—
Long-stay residents on antianxiety or sleep medication
7.2%7.5%No change
Short-stay residents newly given an antipsychotic
0.6%1.2%Worsening
Residents with a long-term catheter
2.2%1.5%Improving
Residents with new or worsening incontinence
5.6%9.6%Worsening
Residents with depressive symptoms
31.2%11.1%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.6%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—95.1%—
Short-stay residents given the pneumonia vaccine
89.9%97.4%Improving
What the inspectors found
The nursing home failed to keep essential equipment working safely. Cited May 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 908 — 42 CFR §483.90 — S/S: F
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2023 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited October 2019 — limited pattern, potential for harm.
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F-Tag 584 — 42 CFR §483.10 — S/S: E
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited October 2019 — limited pattern, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of THE ENSIGN GROUP · 338 homes · 3.2 stars avg
- Occupancy
- 109.6 residents on an average day (92% of 119 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 55 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.