The nursing home failed to ensure residents were free from significant medication errors. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
Nursing home report
Arizona State Veteran Home-Phx
PHOENIX, AZ · Medicare-certified · 200 beds
Needs attention
Abuse citationGovernment-run
Data as of July 1, 2026
2 of 5 overall
Arizona State Veteran Home-Phx has an overall 2-star rating, with a 1-star health inspection rating but 5-star staffing and quality measures. It reports 5.32 nursing hours per resident per day, above the 4.1 federal benchmark, and has had $9,110 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
5.3172 hrs/resident/day
Quality measures
Last inspection: May 5, 2026Penalties, last 24 months: $9,110recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.3172.
Staffing detail
- Registered nurses
- 1.08
- Licensed practical nurses
- 0.93
- Nurse aides
- 3.30
- Weekend nursing
- 4.58
Hours per resident per day.
Total staff turnover: 29%
Registered nurse turnover: 55%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
10%4.3%Improving
Residents with a fall causing major injury
1.5%2.2%Worsening
Residents with pressure ulcers (bedsores)
4.9%8.9%Worsening
Residents with a urinary tract infection
7.5%7.6%No change
Residents who lost too much weight
0%12%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
20.8%24.3%Worsening
Residents whose ability to walk got worse
—12.7%—
Long-stay residents on antianxiety or sleep medication
15.8%9.8%Improving
Short-stay residents newly given an antipsychotic
—4.6%—
Residents with a long-term catheter
0%2.8%Worsening
Residents with new or worsening incontinence
16.7%19.3%Worsening
Residents with depressive symptoms
3.6%10.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—91%—
Long-stay residents given the pneumonia vaccine
83.6%85.9%Improving
Short-stay residents given the seasonal flu vaccine
—60%—
Short-stay residents given the pneumonia vaccine
71.1%67.9%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited November 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: G
The home failed to submit complete and accurate staffing information based on verifiable records. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 851 — 42 CFR §483.70 — S/S: F
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $9,110 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $23,296 in total fines · 1 payment denial.
- $9,110
Federal fine
Dec 10, 2024
- 3 days
Medicare/Medicaid payment denial
Apr 22, 2024
- $6,743
Federal fine
Apr 22, 2024
- $7,443
Federal fine
Nov 2, 2023
Operator & ownership
- Ownership
- Government - State
- Occupancy
- 96 residents on an average day (48% of 200 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.